Customer Service Specialist with a versatile background in aviation, language education, and IT.
Experienced as a Customer Service Agent at Qatar Airways, proficient in using Amadeus and various industry-standard systems. Demonstrated skills in managing client relations, problem-solving, and delivering high-quality support. Previous roles include QA Tester, Translator, Foreign Language Instructor, and Manager, showcasing adaptability, attention to detail, and strong leadership capabilities. Proven ability to thrive in dynamic, multicultural environments.
Skills:
Successfully translated a complex marketing platform from Russian to English within two days, demonstrating exceptional language proficiency and the ability to deliver high-quality results under tight deadlines.