Lousheeta Lowtoo
Long Mountain
Summary
Seeking a challenging position where I can leverage my skills, education, and experience to contribute positively to the team and further develop my professional abilities.
Overview
2027
2027
years of professional experience
10096
10096
years of post-secondary education
Work History
Banking Customer Service Representative
BANK ONE
PORT LOUIS
05.2024 - Current
- Opening of account on workflow/non workflow (savings account, current account. joint account, FCY account).
- Change requests
- Reactivation of account
- Settlement of liabilities
- Request for certificate of liabilities
- FD account opening
- Issuance of office cheque
- Telegraphic transfers/ local transfers
- CREDIT/DEBIT card application
- Digital banking (POP, Internet banking)
- Standing Orders, Direct Debit
TELLER/Sales and Service Representative
BANK ONE
PORT LOUIS
- Process customer transactions accurately and efficiently.
- Assist customers with account inquiries and banking products.
- Maintain cash drawer and balanced funds daily.
- Adhere to banking regulations and security protocols consistently.
- Receive and process customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handle large volumes of currency quickly and accurately with minimal errors.
- Answer customer inquiries regarding bank products and services.
- Maintain confidentiality of all customer records and information according to company policies.
- Build and maintain client relationships through quality, personalized interactions.
- Perform transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Follow up on requests from customers in a timely manner.
- Train employees on cash drawer operation.
- Process wire transfers for customers both domestically and internationally.
- Process customer transactions accurately and efficiently.
- Assist customers with account inquiries and banking products.
- Maintain cash drawer and balanced funds daily.
- Adhered to banking regulations and security protocols consistently.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Answered customer inquiries regarding bank products and services.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
Education
Bachelor of Science - Management (General)
University of Technology
Mauritius 05.2021 - 04.2024
Certificate of Placement - Clerk/Word processing operator
University of Technology
MauritiusFoundation Course in IT - Foundation Course in IT (Word, Excel, Access, PowerPoint, Internet/Email)
Venyleos Compuspace Ltd
Port LouisHigher School Certificate -
Soondur Munrakhun College
Long MountainSchool Certificate -
Port-Louis SSS(Girls)
Port-LouisCertificate of Course Completion - Universal ICT Education Programme
National Computer Board
Skills
- Word
- Excel
- Access
- PowerPoint
- Internet/Email
- Communication
- Teamwork and collaboration
- Problem-solving and critical thinking
- Time management and organization
- Customer service
- Attention to detail
- Multitasking
Languages
French, Hindi, English
First Language
Timeline
Banking Customer Service Representative
BANK ONE
05.2024 - Current
Bachelor of Science - Management (General)
University of Technology
05.2021 - 04.2024
TELLER/Sales and Service Representative
BANK ONE
Certificate of Placement - Clerk/Word processing operator
University of Technology
Foundation Course in IT - Foundation Course in IT (Word, Excel, Access, PowerPoint, Internet/Email)
Venyleos Compuspace Ltd
Higher School Certificate -
Soondur Munrakhun College
School Certificate -
Port-Louis SSS(Girls)
Certificate of Course Completion - Universal ICT Education Programme
National Computer Board