Kitesurfing, horse riding
Lucyna Szaszkiewicz
Interim CEO | General Manager | Supervisory Board Member
Kraków / Warsaw
Summary
Transformational executive leader with over 16 years of experience in guiding organizations through strategic change, digital transformation, and governance modernization.
Proven track record in advising boards, CXOs, and supervisory committees on ESG compliance, AI and cyber risk management, and organizational resilience.
Recognized for bridging strategic vision with operational precision, an innovative leadership style fosters ecosystems where technology, risk, and business objectives align to drive sustainable growth and inspire diverse teams toward accountability.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Digital Strategy Leader
KPMG Poland
01.2025 - Current
- Advising boards, CXOs, and supervisory committees on ESG, compliance, and digital governance.
- Lead ESG and regulatory implementation projects for listed companies across CEE.
- Translate complex EU frameworks (CSRD, NIS2, DORA, AI Act) into actionable governance and operational plans.
- Collaborate with executive management and audit committees to embed sustainability and risk oversight into corporate strategy.
CEO & Co-Founder
1Strike.io
12.2021 - Current
- Founded an AI-driven cyber risk management company supporting telecoms, banks, and fintechs in building measurable resilience.
- Implemented NIST & CIS controls across critical supply chains.
- Developed AI risk frameworks and incident response models for regulated entities.
- Spearheaded strategic initiatives that enhanced operational efficiency and drove company growth through innovative solutions.
- Developed and implemented scalable business models that increased market penetration and improved customer satisfaction rates.
- Analyzed market trends and competitive landscape to inform strategic planning, resulting in successful product launches and positioning.
Founder
Tech Gap Guru
12.2021 - Current
- Advisory hub helping organizations identify and mitigate risks associated with generative AI adoption.
- Cultivated partnerships with industry stakeholders to expand service offerings, resulting in enhanced brand recognition and market presence.
- Spearheaded the integration of advanced analytics tools to optimize decision-making processes and improve operational performance metrics.
- Established a successful business by identifying market needs and developing innovative solutions.
- Launched and scaled innovative tech solutions, enhancing user engagement and driving market adoption through strategic vision.
- Developed a comprehensive business strategy that streamlined operations and improved product delivery timelines across multiple projects.
- Led cross-functional teams in implementing Agile methodologies, fostering collaboration and increasing project efficiency and output quality.
Global Partners & Customer Success Executive
ZEN.com
10.2020 - 11.2022
- Developed and executed global GTM strategies; optimized customer success frameworks across EU markets.
- Spearheaded customer onboarding processes, enhancing client engagement and retention through tailored support strategies.
- Developed and implemented customer success metrics, driving proactive solutions that improved overall satisfaction and loyalty.
- Collaborated with cross-functional teams to streamline communication channels, resulting in more efficient issue resolution for clients.
- Led initiatives to train and mentor junior staff, fostering a culture of continuous improvement and excellence in customer service.
Fintech Strategy Manager
Alior Bank
12.2018 - 09.2020
- Established innovation governance and co-led digital onboarding & KYC transformation.
- Built strategic partnerships and scouted 200+ fintechs for corporate venture collaboration.
Sales & Customer Experience Director
VoicePIN.com
12.2014 - 03.2018
- Led international expansion (LATAM, UAE, Europe) in voice biometrics; delivered 20% YoY growth through innovative KYC technologies.
Education
Economics & International Relations -
Cracow University of Economics
01-2009
MBA -
Cracow University of Technology
04.2001 -
Disruption and Transformation: Women in Tech -
Vital Voices
01-2019
Technology Entrepreneurship: Lab to Market - undefined
HarvardX
07.2020
Essentials of Program Strategy and Evaluation - undefined
Stanford University
07.2020
Skills
Accomplishments
- Promoting Cybersecurity - International Visitors Leadership
Issued by US Department of State & US Embassy · Jun 2023
- World Economic Forum, Member
Data Processing Consent
I hereby consent to the processing of my personal data for recruitment and executive search purposes, in accordance with applicable data protection regulations (GDPR).
Interests
Timeline
Digital Strategy Leader
KPMG Poland
01.2025 - Current
CEO & Co-Founder
1Strike.io
12.2021 - Current
Founder
Tech Gap Guru
12.2021 - Current
Global Partners & Customer Success Executive
ZEN.com
10.2020 - 11.2022
Fintech Strategy Manager
Alior Bank
12.2018 - 09.2020
Sales & Customer Experience Director
VoicePIN.com
12.2014 - 03.2018
MBA -
Cracow University of Technology
04.2001 -
Technology Entrepreneurship: Lab to Market - undefined
HarvardX
Essentials of Program Strategy and Evaluation - undefined
Stanford University
Economics & International Relations -
Cracow University of Economics
Disruption and Transformation: Women in Tech -
Vital Voices