Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative
Łukasz Andrzejewski

Łukasz Andrzejewski

IT
Legnica,Dolny Śląsk

Summary

Supervision and organization of work of the IT team supporting two production plants. Managing group and local IT projects. Planning and supervision of budget and investment implementation. Supervision and settlement of individual goals in the team.

Overview

18
18
years of professional experience
11
11

Certifications

Work History

IT Coordinator

Faurecia Legnica Decorations S.A
10.2017 - Current
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Delegate daily tasks to individual team members
  • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
  • Planning, managing and reporting on allocation of IT budget and investments
  • Creating and updating technical documentation and procedures.
  • Provided detailed project status updates to stakeholders and executive management.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Developed and documented network policies, procedures and standards.

ERP System Administrator

Faurecia Legnica Decorations S.A
03.2013 - 09.2017
  • Working with ERP systems users and management to determine appropriate system configuration and setup
  • Creating documentation and procedures guidelines for ERP systems users
  • Analyzing and troubleshoot ERP system issues reported by end users
  • Assist ERP systems users with data conversion
  • Assist with testing new releases of ERP systems prior to use in a production environment
  • Reporting and data analysis in AS400 / DB2 environment
  • Implementation of SAP system combined with SAP MII
  • Administration and support for traceability systems (SCADA-MES)

IT Specialist

Faurecia Legnica S.A
12.2007 - 02.2013
  • Analyzing system logs and identifying potential issues with computer systems
  • Introducing and integrating new technologies into existing data center environments
  • Performing routine audits of systems and software
  • Performing backups
  • Applying operating system updates, patches, and configuration changes
  • Installing and configuring new hardware and software
  • Adding, removing, or updating user account information, resetting passwords, etc
  • Answering technical queries
  • Responsibility for security
  • Responsibility for documenting configuration of system
  • Troubleshooting any reported problems
  • System performance tuning
  • Ensuring that network infrastructure is up and running.

Service technician

Alex Stefanowscy Sp z o.o
08.2005 - 11.2007
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.

Education

Master of Science -

Wrocław University of Technology
Wrocław
2008

Bachelor of Science - Engineering Studies, Computer systems and network, engineering

The Witelon University of Applied Sciences
Legnica
2006

High School Diploma -

Heweliusz Secundary School of General Education
Legnica
2002

Skills

  • Contract Management
  • Conflict Management
  • Project Management
  • Budget Preparation
  • Microsoft Active Directory
  • Change Control Processes
  • Asset Management
  • Incident Management

Certification

  • Microsoft Certified: Azure Fundamentals
  • ITIL® Intermediate Certificate inIT Release, Control and Validation ITIL
  • ITIL® Intermediate Certificate in IT Planning, Protection and Optimization
  • ITIL® Intermediate Certificate in IT Operational Support and AnalysisI
  • ITIL® Intermediate Examination in Service Offerings and Agreements
  • ITIL® 2011 Foundation Certificate in IT Service Management
  • AgilePM® FoundationAgilePM® Foundation
  • PRINCE2® Foundation Certificate in Project Management
  • Driving license Category “B”
  • Qualification certificate for the right to operate installation and network equipment in a SUPERVISION position
  • Qualification certificate for the right to operate installation and network equipment in an OPERATION position

Languages

Polish
Native language
English
Intermediate
B1

Timeline

IT Coordinator

Faurecia Legnica Decorations S.A
10.2017 - Current

ERP System Administrator

Faurecia Legnica Decorations S.A
03.2013 - 09.2017

IT Specialist

Faurecia Legnica S.A
12.2007 - 02.2013

Service technician

Alex Stefanowscy Sp z o.o
08.2005 - 11.2007

Master of Science -

Wrocław University of Technology

Bachelor of Science - Engineering Studies, Computer systems and network, engineering

The Witelon University of Applied Sciences

High School Diploma -

Heweliusz Secundary School of General Education
Łukasz AndrzejewskiIT