Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lukas Jordan

Lukas Jordan

Szarcz,08

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience

Work History

Team Leader Inbound

IDLogistics
09.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Optimized resource allocation to maximize overall team output while minimizing costs.

Startup Team Member

IDLogistics
05.2024 - 07.2024
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Observed packing operations to verify conformance to specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted regular reviews of operations and identified areas for improvement.

Startup Team Member

IDLogistics
01.2024 - 04.2024
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Problem Solver

Fiege E-Com Logistics Sp. Z O. O.
04.2020 - 08.2022
  • Defined problem to identify, prioritize and select alternatives.
  • Looked outside known experience to find solutions and produce results.
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Researched and extracted data to complete tasks.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Played an instrumental role in resolving high-priority issues that threatened project deadlines or budgets, maintaining client trust and satisfaction.

Warehouse Worker/Problem Solver/Proccess Support

Office People Personalmanagement GmbH
10.2018 - 03.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Warehouse Dock Worker

Jeronimo Martins Poland DC21
02.2018 - 09.2018
  • Demonstrated reliability and punctuality by consistently arriving on time and prepared for shifts, ensuring uninterrupted workflow at the dock.
  • Maintained open lines of communication with supervisors regarding any shipment discrepancies or potential issues that could impact productivity.
  • Improved warehouse efficiency by organizing and maintaining dock workstations to ensure smooth operations.
  • Utilized pallet jacks, forklifts, and hand trucks proficiently to move heavy loads within the warehouse efficiently.
  • Collaborated with team members to optimize dock space usage, resulting in increased storage capacity for incoming shipments.
  • Verified orders from shipping and receiving documentation to complete accurate transfers.

Warehouse Worker

Zalando Logistics SE & Co.KG
04.2016 - 10.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

Post-Secondary School - Pharmacy

Post-Secondary School “Awangarda"
Gorzów Wlkp.
06.2012

High School Diploma -

Liceum Ogólnokształcące Im. J. Słowackiego
Dębno, Poland
06.2007

Skills

  • Teamwork and Collaboration
  • Issue Resolution
  • Attention to Detail
  • Team motivation
  • People Management
  • Performance Improvement
  • Work Planning
  • Conflict Resolution
  • Process Improvement
  • Knowledge of EWMS, MSR, EPAC, ZALOS, AFTX, JIRA, ELMS, RAMPMAN, MS OFFICE, EXCEL
  • Team building

Languages

Polish
Native language
English
Upper intermediate
B2

Timeline

Startup Team Member

IDLogistics
05.2024 - 07.2024

Startup Team Member

IDLogistics
01.2024 - 04.2024

Team Leader Inbound

IDLogistics
09.2022 - Current

Problem Solver

Fiege E-Com Logistics Sp. Z O. O.
04.2020 - 08.2022

Warehouse Worker/Problem Solver/Proccess Support

Office People Personalmanagement GmbH
10.2018 - 03.2020

Warehouse Dock Worker

Jeronimo Martins Poland DC21
02.2018 - 09.2018

Warehouse Worker

Zalando Logistics SE & Co.KG
04.2016 - 10.2017

Post-Secondary School - Pharmacy

Post-Secondary School “Awangarda"

High School Diploma -

Liceum Ogólnokształcące Im. J. Słowackiego

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Lukas Jordan