Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
AssistantManager

Łukasz Serafin

Product. Manager
Wrocław

Summary

Experienced Product Manager with a proven track record in data analysis, business process optimization, and cross-functional IT collaboration. At Credit Suisse, defined business requirements and led process improvements to enhance operational efficiency for global teams. Proficient in data analytics using Alteryx Designer and SQL, delivering actionable insights to support informed decision-making. Previous experience as a Business Analyst and Risk Analyst has equipped with expertise in documentation, risk monitoring, and stakeholder communication. Certified in Google Project Management and Alteryx Designer Core, dedicated to driving measurable results and promoting effective teamwork in international settings.

Overview

3
3
years of professional experience
3
3
Certificates
3
3
Languages

Work History

Product Manager

Credit Suisse
Wroclaw, Lower Silesia
04.2024 - Current
  • Creating requirements for IT department
  • Using Alteryx Designer for importing/selecting/analyzing data
  • Working with IT department
  • Analysis of business requirements
  • Understanding Jira Confluence to work with developers
  • Using SQL (MySql) queries to analyze and export data
  • Using GitLab during sprints
  • Communicating with stakeholders

Business Analyst

Credit Suisse
Wroclaw, Lower Silesia
07.2023 - 04.2024
  • Creating requirements/documentation for IT department
  • Using Alteryx Designer for importing/selecting/analyzing data
  • Working with IT department
  • Analysis of business requirements
  • Understanding Jira Confluence to work with developers
  • Using SQL (MySql) queries to export data

Risk Analyst

Credit Suisse
Wroclaw, Lower Silesia
07.2022 - 07.2023
  • Monitoring daily risk exposure
  • Checking risk metrics
  • Collaborating with other Risk related teams
  • Analysis of trade information
  • Understanding of financial statements
  • Creating various reports related to risk management

Education

Bachelor Degree - Economics

Wroclaw University of Economics And Business
10-2024

Skills

Data analysis in Excel

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Interests

Automotive
Handwork
Psychology

Certification

IBM Product Manager Specialization

Timeline

IBM Product Manager Specialization

06-2025

Google Project Management Professional Certificate

02-2025

Product Manager

Credit Suisse
04.2024 - Current

Alteryx Designer Core

12-2023

Business Analyst

Credit Suisse
07.2023 - 04.2024

Risk Analyst

Credit Suisse
07.2022 - 07.2023

Bachelor Degree - Economics

Wroclaw University of Economics And Business

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Łukasz SerafinProduct. Manager