M-Nour Kojak

As a Software and Android App Developer, I specialize in project management. I create and maintain high-quality web and Android applications for diverse subsidiaries like K-EXCLUSIVE CARS LLC, Kojak Auto Spare Parts, and more. Working closely with cross-functional teams, I leverage technologies like HTML, CSS, JavaScript, React, Angular, Vue.js, PHP, and Laravel to deliver top-tier applications. My role encompasses project management, quality assurance, and documentation. I stay updated with industry trends for continuous improvement, enhancing our software solutions.

As a Project-Based Software Engineer at EXP, I played a crucial role in the development and management of a customized system tailored to meet the specific needs and requirements of the company. My responsibilities encompassed designing, coding, testing, and implementing software solutions to enhance operational efficiency and streamline business processes. Through effective collaboration with cross-functional teams, I contributed to the successful delivery of a comprehensive software solution that significantly improved EXP's technological infrastructure and positively impacted the company's operations.

During my one-year internship at KKSP, I served as a Web Developer and Project Manager Intern, specializing in developing and managing a customized system tailored to the company's specific needs. This role allowed me to apply my skills in web development to create an efficient and effective system, while also gaining valuable experience in project management, coordination, and collaboration with cross-functional teams. I successfully contributed to the enhancement of the company's operational processes and digital capabilities, demonstrating my proficiency in both technical and managerial aspects of IT projects.

Led and supervised a team of customer service representatives, ensuring exceptional service delivery and resolution of customer inquiries and concerns. Implemented efficient processes, provided training, and conducted performance evaluations to optimize team performance. Collaborated with cross-functional teams to enhance operational efficiency and uphold high standards of customer satisfaction.