MACIEJ GRAJEWSKI
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Cashier
Rossmann
10.2022 - Current
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Bauern Schanke Herr Benno Fabricius
Festiwal Hamburger Dom
01.2021 - 01.2023
- Praca na zmywaku i magazynie restauracyjnym
- Zakres zadań: zmywanie naczyń, utrzymanie czystości w restauracji, przygotowywanie i donoszenie produktów na kuchnię
- Praca sezonowa 3 razy w roku w trakcie Festiwalu Hamburger Dom.
Magazine Packer
Flaschenpost
09.2021 - 09.2021
- Zakres zadań: kompletowanie zamówień, przygotowanie do wysyłki.
- Improved magazine packing efficiency by streamlining the packing process and implementing organizational techniques.
- Streamlined workflow processes through careful observation of existing systems and making suggestions for improvements, resulting in increased overall efficiency.
- Played an integral role in maintaining a positive work atmosphere through excellent communication skills and willingness to collaborate on projects outside of primary job responsibilities when necessary.
- Collaborated with team members to achieve daily production goals, ensuring timely delivery of high-quality products.
Factory Production Worker
Farm Frittes Lębork
06.2020 - 09.2020
- Maintained a safe work environment for all employees through strict adherence to safety protocols and guidelines.
- Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Unloaded and loaded items from conveyors, machines, and conveyances.
Production Worker
ZWAE
07.2019 - 09.2019
- Praca w zakładzie produkcyjnym, montaż elementów metalowych (sworzni), sortowanie śrub, gwintów.
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and resource optimization.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
Education
III Liceum Ogólnokształcące im. Marynarki Wojennej w Gdyni
01.2020
Skills
- Friendly, Positive Attitude
- Collaboration and Teamwork
- Relationship Building
- Complaint Resolution
- Call Management
- Excellent Communication
Personality Traits
otwarta, pomysłowa, komunikatywna, odpowiedzialna
Sanepid
True
Hobbies
muzyka, gotowanie
Personal Information
Date of Birth: 09/14/01
Hobbies and Interests
archeologia, paleontologia, biologia, historia
Languages
English
Native or Bilingual
German
Professional Working
Affiliations
- Biotechnology
- Animals
- Computer Science
- Video Games
Timeline
Cashier
Rossmann
10.2022 - Current
Magazine Packer
Flaschenpost
09.2021 - 09.2021
Bauern Schanke Herr Benno Fabricius
Festiwal Hamburger Dom
01.2021 - 01.2023
Factory Production Worker
Farm Frittes Lębork
06.2020 - 09.2020
Production Worker
ZWAE
07.2019 - 09.2019
III Liceum Ogólnokształcące im. Marynarki Wojennej w Gdyni
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