Maciej Kmieciewski
Salesperson
Poznań,Wielkopolska
Summary
Enthusiastic sales and customer service professional with a strong focus on effective communication and negotiation. Committed to delivering exceptional customer service and constantly seeking innovative ways to leverage extensive knowledge of products and services to provide tailored solutions that drive customer loyalty, retention, and revenue. Skilled in training, managing, coaching, and mentoring sales and customer service associates, with a natural talent for building positive relationships with staff at all levels of the organization and the public.
Overview
12
12
years of professional experience
Work History
Salesperson
Loombard.pl
10.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Coating machine operator
Mars Wrigley Confectionery
06.2023 - 10.2024
- Attending to machines to maintain fast-paced production in line with quality standards.
- Maintaining high levels of organization and cleanliness for clear and safe working environment.
- Creating top-quality products by following strict standards and specifications.
- Cleaning equipment, identifying potential repair and maintenance needs.
Production operative
Timber PAK
12.2022 - 06.2023
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
- Operated various machinery to produce and store products.
Line leader
BD Vacutainer Systems
06.2021 - 11.2022
- Led daily team briefings to improve productivity and performance.
- Inspected machinery for repair needs or removable blockages requiring attention.
- Achieved KPIs through team motivation and incentivisation.
- Operated machinery to achieve targets while following regulations.
- Together with line leaders shifts, managed to increase hourly production of 30,000 tubes to 65,000.
Production operative
BD Vacutainer Systems
11.2019 - 06.2021
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
- Operated various machinery to produce and store products.
- Completed disassembly and cleaning between runs to maintain machine function.
Hospital porter
NHS Professionals
12.2018 - 12.2019
- Facilitated patients' onward transmission to relevant wards, providing exceptional levels of care.
- Undertook delivery of specimens and blood samples to laboratories.
- Exposed X-rays to support diagnostic process.
- Distributed medical devices to relevant departments according to order details.
Cleaning assistant
Serco
02.2015 - 09.2019
- Cleaned and dried windows, mirrors and glass surfaces.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Washed kitchen napkins, floor rugs and dusters.
Pizza delivery driver
Papa John's Pizza
06.2018 - 12.2018
- Helped kitchen staff with assembling delivery boxes and packing pizzas.
- Highlighted discrepancies to supervisors and suggested corrective actions.
- Applied personal road knowledge and GPS application to set shortest routes.
- Boosted consumer confidence by facilitating contactless deliveries and observing established procedures.
- Delivered hot and fresh pizza within target delivery times.
Car wash attendant
IMO Car Wash
06.2013 - 05.2014
- Responded to customer inquiries, fulfilling requests via multiple communication channels.
Education
Bachelor of Science - Sports therapy and injury rehabilitation
Plymouth University
09.2019
Skills
- Visual inspection techniques
- Problem-solving
- Leadership
- Communication skills
- Multilingual
- Time management
- Able to adapt quickly
- Experience in production
- Product quality inspections
- Machine operation
- Fault-finding
- Final Inspection
- Preventative and routine maintenance
- Calm under pressure
- Public speaking
- Resourcefulness
- Customer service
- Workplace cleanliness
- Employee training
- Compassion and empathy
Affiliations
- Football
- Cycling
- Traveling
Languages
English
Fluent
Polish
Native
Timeline
Salesperson
Loombard.pl
10.2024 - Current
Coating machine operator
Mars Wrigley Confectionery
06.2023 - 10.2024
Production operative
Timber PAK
12.2022 - 06.2023
Line leader
BD Vacutainer Systems
06.2021 - 11.2022
Production operative
BD Vacutainer Systems
11.2019 - 06.2021
Hospital porter
NHS Professionals
12.2018 - 12.2019
Pizza delivery driver
Papa John's Pizza
06.2018 - 12.2018
Cleaning assistant
Serco
02.2015 - 09.2019
Car wash attendant
IMO Car Wash
06.2013 - 05.2014
Bachelor of Science - Sports therapy and injury rehabilitation
Plymouth University
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