Summary
Overview
Work History
Education
Skills
Martial Arts, Travelling, Self development, Cooking
Languages
Timeline
Generic

Maciej Wojciechowski

Summary

A highly skilled professional with a strong background in client support and extensive experience in managing client interactions across diverse industries. Adept at building and maintaining strong client relationships, ensuring exceptional service delivery, and effectively addressing client concerns to drive satisfaction and loyalty. Possesses excellent communication and problem-solving abilities, with a keen aptitude for adapting to dynamic business environments and evolving client needs. A collaborative team player who fosters a positive and productive work environment, consistently exceeding expectations and contributing to organizational success. Recognized for reliability, versatility, and a results-driven approach that enhances both client experience and team performance.

Overview

3
3
years of professional experience

Work History

Client Assistant

Guess
06.2024 - Current
  • Resolved complex issues for clients, demonstrating a thorough understanding of company policies and procedures.
  • Enhanced client satisfaction by providing timely and accurate information on products and services.
  • Monitored client feedback regularly, using insights gained to enhance service quality continually.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistant

SOLMA
05.2022 - 05.2025
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

Law in Business

Uniwersytet WSB Merito Bydgoszcz
Bydgoszcz, Poland
05-2026

Skills

  • Fast learner
  • Client relationship building
  • Professional phone etiquette
  • Meeting scheduling
  • Strong organization
  • Strong organizational skills
  • Document control
  • Good listener
  • Group leading skills
  • Teamwork
  • Project management
  • Problem-solving

Martial Arts, Travelling, Self development, Cooking

Engaging in martial arts, traveling, cooking, and self-development has profoundly shaped my personal and professional growth, fostering discipline, adaptability, creativity, and continuous learning. Martial arts, with its rigorous training and philosophical depth, has instilled in me a strong sense of perseverance, strategic thinking, and mental resilience—qualities that transcend physical practice and enhance decision-making under pressure. The discipline required to master techniques mirrors the dedication needed for professional excellence, reinforcing patience and self-control.

Traveling, on the other hand, has broadened my perspective, exposing me to diverse cultures, ideologies, and ways of life. Immersing myself in unfamiliar environments has honed my adaptability, cultural awareness, and problem-solving skills, all of which are invaluable in dynamic work settings that require cross-cultural communication and quick decision-making. This passion has not only deepened my appreciation for global interconnectedness but has also refined my ability to navigate complex social and professional landscapes with ease.

Cooking serves as a creative outlet, allowing me to experiment with flavors, techniques, and traditions, fostering both innovation and precision. The meticulous nature of culinary arts reinforces attention to detail and time management, skills that translate seamlessly into professional settings.

Lastly, my commitment to self-development drives my pursuit of continuous learning, whether through reading, skill-building, or self-reflection. By embracing lifelong growth, I cultivate intellectual curiosity, emotional intelligence, and resilience, ensuring that I remain adaptable and forward-thinking in both personal and professional endeavors. These hobbies collectively enhance my ability to excel in a competitive, ever-evolving world.

Languages

English
Full Professional
Polish
Native or Bilingual
Spanish
Elementary

Timeline

Client Assistant

Guess
06.2024 - Current

Assistant

SOLMA
05.2022 - 05.2025

Law in Business

Uniwersytet WSB Merito Bydgoszcz
Maciej Wojciechowski