Magda-Cristina Sawina
Warsaw,Poland
Summary
Curios professional, driven by the Growth Mindset mentality. Strong problem-solving skills and communication abilities, supported by multilingual proficiency. Expertise in business process and change management, focused on enhancing organizational efficiency. Committed to driving innovation and continuous improvement in progressive environments.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Global Deal Governance Lead
HP
Warsaw, Mazowieckie
2019.11 - 2025.11
- Coordinated global deal RTM solutions, ensuring timely deployment and resource allocation.
- Oversaw Global Operations Forum to maintain worldwide consistency and effective customer onboarding.
- Supported complex customer solutions and managed escalation processes effectively.
- Facilitated local sales force in designing global RTM solutions, promoting cross-functional collaboration.
- Participated in HP Advanced Development Program, 'Excellence in Leading Teams,' in 2019 where I led a team of nine to deliver a workshop on Growth Mindset in Technology Business.
- Engaged in various workshops focused on team leadership and operational excellence.
EMEA Demo Program Lead
HP
Bucharest
2017.10 - 2019.10
- Oversaw Demo Program progress, resolving issues promptly and developing actionable solutions.
- Ensured quality compliance from third-party contributors by managing collaborative efforts, in keeping with quality compliance
- Provided stakeholders with regular updates through reports and meetings, maintaining engagement.
Coordination Manager
G2 Travel Limited
2015.04 - 2017.09
- Directing daily operations of Coordination Department, comprising of 3 teams, split into 32 people
- Developing and executing processes
- Identifying candidates and conducting hiring
- Establishing objectives and evaluating performance.
Senior Coordinator Executive
G2 Travel Limited
2014.04 - 2015.04
- Maintained positive customer relations in my day to day activities, by addressing problems head-on and implementing successful solutions.
- Supported resolution of complex, cost-sensitive issues during tours.
- Investigated problematic cases to identify and address underlying issues.
- Optimised coordination processes through continuous improvement initiatives
- Delivered training sessions to newcomers, enhancing team capabilities.
- Implemented a new 24/7 schedule pattern to improve operational efficiency.
- Supervised team activities, ensuring alignment with objectives. Ensured compliance with company policies and regulations.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
- Ensured good collaboration with the Sales Team in Asia
Editor
Jurnalul National
2009.10 - 2014.10
- Composed articles on diverse subjects while conducting field research and attending cultural and gastronomical events
- Reviewed proofs and managed various responsibilities at newspapers' headquarters in collaboration with co-workers
Coordination Executive
G2 Travel Limited
2013.02 - 2014.03
- Assessed feasibility of itineraries to optimise travel plans.
- Provided on-road support for tourist groups, addressing emergencies and concerns.
- Resolved issues with local suppliers through effective problem-solving and negotiations.
- Managed last-minute reservations to ensure seamless travel experiences.
- Addressed emergency situations, including medical cases and weather-related disruptions.
Translator
Fujikura
Cluj County
2012.05 - 2012.09
- Facilitated communication between Japanese engineers and Romanian staff during quality standards improvement project
- Interpreted discussions at daily meetings, ensuring clear understanding between Japanese and Romanian teams
- Translated all project-related documentation generated by both Romanian and Japanese teams
Education
Master’s Degree - East Asian Studies
University of Bucharest
Bucharest 2011.01 - 2013.01
Exchange Program - Japanese Language and Literature
Nara University of Education
Nara 2010.01 - 2011.01
Bachelor’s Degree - Foreign Languages and Literatures, Japanese-English
University of Bucharest
Bucharest 2008.01 - 2011.01
Skills
- Stakeholder Management
- Agile & Waterfall Methodologies
- Problem-solving
- Communication skills
- Multilingual
- Business process management
- Change Management
Certification
Nihongo Noryoku Shiken N2
Languages
English
Fluent
Romanian
Native
Japanese
Intermediate
Affiliations
- Reading
- Hiking
Timeline
Global Deal Governance Lead
HP
2019.11 - 2025.11
EMEA Demo Program Lead
HP
2017.10 - 2019.10
Coordination Manager
G2 Travel Limited
2015.04 - 2017.09
Senior Coordinator Executive
G2 Travel Limited
2014.04 - 2015.04
Coordination Executive
G2 Travel Limited
2013.02 - 2014.03
Translator
Fujikura
2012.05 - 2012.09
Master’s Degree - East Asian Studies
University of Bucharest
2011.01 - 2013.01
Exchange Program - Japanese Language and Literature
Nara University of Education
2010.01 - 2011.01
Editor
Jurnalul National
2009.10 - 2014.10
Bachelor’s Degree - Foreign Languages and Literatures, Japanese-English
University of Bucharest
2008.01 - 2011.01