MAGDA GRABOWSKA
Business Analyst
Gdańsk
Summary
Seasoned Business Analyst offering 6+ years of AML and IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Business Analyst
Blurify (prev. Studio Software)
Wroclaw
07.2022 - Current
- Improved business processes by analyzing current practices, performing gap analysis, and recommending optimization strategies.
- Optimized data management processes by analyzing workflows, identifying bottlenecks, and implementing process improvements.
- Improved communication between IT and business units by serving as a liaison and translating technical concepts into easily digestible terms in software development projects.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Managed stakeholder expectations by providing clear updates on project progress, risks, and mitigations.
Process Analyst / Business Analyst
PwC Advisory Sp. z o.o. i sp. k.
Gdansk
02.2018 - 07.2022
- Streamlined processes for increased productivity through the use of automation tools.
- Enhanced process efficiency by analyzing workflows and implementing improvements.
- Trained team members on new processes to ensure seamless adoption and maintain operational excellence.
- Conducted root cause analysis to identify issues and develop corrective actions for process optimization.
- Supported change management efforts during the implementation of new systems or technologies impacting processes.
- Leveraged Lean Six Sigma methodologies to identify opportunities for waste reduction and improved efficiency.
- Communicated effectively with stakeholders to align expectations, gather requirements, and provide updates on project progress.
- Conducted regular audits of existing processes to ensure adherence to established procedures while identifying areas for potential improvement.
- Facilitated workshops aimed at capturing current state processes, eliciting requirements, and developing future state solutions aligned with organizational objectives.
- Analyzed complex data sets related to process performance providing valuable insights into trends, patterns, or anomalies requiring further investigation or action.
- Served as a subject matter expert for a KYC database for the Client
- Acted as a single point of contact for multiple Hubs in the escalation and consultation process
- Established and maintained a support model for the entire project (350+ people)
- Gathered and analyzed documentation in accordance with regulatory requirements
- Provided technical and policy support to the team and team lead.
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Supported AML investigations by providing accurate and timely information on customers' financial activities.
- Collaborated with cross-functional teams to ensure alignment of KYC processes across the organization.
Education
Master of Science - Economics
University of Gdansk
Gdańsk07.2021
Bachelor of Science - Economics
University of Gdansk
Gdańsk06.2017
Skills
- Workflow Analysis
- Data Mapping
- Requirements Gathering
- Business Process Improvement
- Problem Solving
- Project Management
- Cross-functional Collaboration
- Agile Methodologies
Languages
Polish, Russian
Native language
English
Proficient
C2
German
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Intelligence is the ability to adapt to change.
Stephen Hawking
Timeline
Business Analyst
Blurify (prev. Studio Software)
07.2022 - Current
Process Analyst / Business Analyst
PwC Advisory Sp. z o.o. i sp. k.
02.2018 - 07.2022
Master of Science - Economics
University of Gdansk
Bachelor of Science - Economics
University of Gdansk
Certifications And Tools
- Certificate of Proficiency in English level C2
- Atlassian: JIRA, Confluence
- BPMN/UML: Visio, Miro, Adonis
- Other: Microsoft Office Package, GSuite, Tableau, Notion, Figma
Personal Information
Title: Business Analyst / Process Expert
Certifications And Tools
- Certificate of Proficiency in English level C2
- Atlassian: JIRA, Confluence
- BPMN/UML: Visio, Miro, Adonis
- Other: Microsoft Office Package, GSuite, Tableau, Notion, Figma
Personal Information
Title: Business Analyst / Process Expert