Magdalena Gajewska
Wrocław
Summary
Dynamic specialist skilled in combining exceptional organizational abilities with a compassionate approach to team and client interactions. Proven strengths in project management, relationship building, and influence drive successful outcomes and foster trust. Analytical thinking complements strong interpersonal skills, resulting in high client satisfaction and impressive sales performance. Quick to take action while maintaining structured task organization, leading to impactful conversations that resonate with stakeholders.
Overview
21
21
years of professional experience
Work History
Sales & Operational Support Coordinator
LAURENCE J MULLEN IRELAND
11.2013 - 03.2025
- Building and maintaining relationships with clients and suppliers
- Negotiating cooperation terms
- Supervising subcontractors (renovation, gardening, catering)
- Managing company supplies and inventory
- Process and service quality control
- Organising international business travel (USA, France)
- Collaborating with managers across departments
- Training and onboarding new employee
Administration & Operational Support Coordinator
LALA INVESTMENT IRELAND
10.2012 - 10.2013
- Building and maintaining client and supplier relationships
- Negotiating terms of cooperation
- Process and service quality control
- Supervising subcontractors
- Optimising cross-department processes
Debt Collection Specialist
CASUS FINANSE
12.2011 - 10.2012
- Debt recovery at various specialist levels
- Negotiating repayments, closing cases, client relations
- Engaging debtors to avoid court escalation
- Reporting progress and results to supervisors
- High goal-achievement rate
Marketing Coordinator
HAJDUK Industrial & Construction Company
11.2009 - 12.2010
- Building and maintaining relationships with clients and business partners
- Developing long-term collaboration strategies
- Designing and implementing marketing & sales campaigns
- Conducting market and competitor analysis, identifying sales opportunities
- Meeting sales targets and reporting results
Checkout Coordinator
Tesco Ireland
05.2005 - 12.2008
- Managing a team of 32 employees: work organisation, training on procedures & customer service
- Coordinating sales and supervising transaction processes
- Monitoring KPIs and compiling performance reports
Cashier
The Bagel Bar, Dublin
02.2004 - 04.2005
- Delivering high-quality customer service to ensure satisfaction and loyalty
- Handling cash transactions and fiscal services
- Managing stock levels to optimise the sales process
Education
High School No22 -
22 High School
6-month Management Training - undefined
TESCO Ireland
Cosmetology Technician - Cosmetology Technician
Cosinus
06.2019
No Degree - Computer Programming
Praktyczny Python Sp. Z O.o
Skills
- Handling sales documents: invoices, offers, agreements, and data verification
- Client communication and negotiation (English B2/C1 level)
- MS Office (Excel, Outlook, PowerPoint)
- Adaptability to remote tools: Teams, Zoom, and industry apps
- Client relationship management
- Cross-department collaboration
- Customer service excellence
- Team leadership skills
- Conflict resolution strategies
- Appointment scheduling
- Verbal and written communication
- Inbound phone call handling
Languages
English-B2/C1
French-A1
Timeline
Sales & Operational Support Coordinator
LAURENCE J MULLEN IRELAND
11.2013 - 03.2025
Administration & Operational Support Coordinator
LALA INVESTMENT IRELAND
10.2012 - 10.2013
Debt Collection Specialist
CASUS FINANSE
12.2011 - 10.2012
Marketing Coordinator
HAJDUK Industrial & Construction Company
11.2009 - 12.2010
Checkout Coordinator
Tesco Ireland
05.2005 - 12.2008
Cashier
The Bagel Bar, Dublin
02.2004 - 04.2005
6-month Management Training - undefined
TESCO Ireland
High School No22 -
22 High School
Cosmetology Technician - Cosmetology Technician
Cosinus
No Degree - Computer Programming
Praktyczny Python Sp. Z O.o
Hobbies and Interests
documentary & psychological films, psychology & coaching literature, personal development, cosmetology
Disclaimer
I consent to the processing of my personal data for recruitment purposes (in accordance with the Act of 10 May 2018 on Personal Data Protection, Journal of Laws 2018, item 1000, and with Regulation (EU) 2016/679 – GDPR). I also consent to the processing of my data for future recruitment processes.
Gallup Strengths
- Arranger – I efficiently coordinate activities and adapt flexibly to changes.
- Achiever – I have a strong internal drive to act and achieve goals.
- Developer – I see potential in people and support their growth.
- Discipline – I value structure, planning, and precision.
- Relator – I build strong, lasting relationships.
- Analytical – I think logically and rely on facts and data.
Additional Information
- Participant in administrative and tax law competitions (City of Wrocław)
- Driving licence category B – active driver
Business Training
- RBC International
- Kamila Rowińska
- RBC Master Business Training – 18-month programme covering modules such as Sales Mastery, Inner Strength, Dream Team, Assertive Management, etc.
Internships
- Junior Procurement Specialist
- HASCO-LEK Pharmaceutical Manufacturing Co.
- Wrocław
- Sep 2011 - Aug 2011
- Coordinating logistics and shipping processes – scheduling and delivery oversight
- Managing packaging materials and client liaison (domestic & international)
- Handling email and telephone correspondence, reminders, operational support