Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Magdalena Gliszczyńska

Nieciszów ,28

Summary

Dynamic professional with a proven track record at Hotel Vis a Vis, excelling in customer/client relations and Design skills and thinking, supported by deep understanding of Adobe Creative Suite, still under the development at Aalto University. Demonstrates exceptional organization and creativity, fostering positive experiences and strong team camaraderie.

Overview

Work History

Receptionist

Hotel Vis a Vis
06.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Waitress Trainee

Hotel Vis a Vis
06.2024 - Current
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
  • Bussed and reset tables to keep dining room and work areas clean, maintaining the restaurant's hygiene standards.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Bachelor of Arts - Design

Aalto University
Helsinki, Finland
08.2026

High School Diploma -

High School Nr XIII in Wroclaw
Wroclaw, Poland
04.2023

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Verbal and written communication
  • Logo design
  • Adobe Creative Suite
  • Design thinking
  • Advertising understanding

Accomplishments

  • Participated in a Competition organized by Sliwka Naleczowska and designed a concept of sweets packaging, Spring 2024,
  • Designed a Logo Concept for a dentists center Centrum Usmiechu, as a competition piece, Spring 2024

Languages

Polish
Native language
English
Proficient
C2
German
Advanced
C1
Finnish
Beginner
A1

Timeline

Receptionist

Hotel Vis a Vis
06.2024 - Current

Waitress Trainee

Hotel Vis a Vis
06.2024 - Current

Bachelor of Arts - Design

Aalto University

High School Diploma -

High School Nr XIII in Wroclaw

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Magdalena Gliszczyńska