Magdalena Jach

Lead a team of 40+ Delivery Mangers to successfully deliver software solutions projects that engage 1000+ engineers and generate business value for up to 80 clients across the globe.

Responsible for:

• Development and implementation of delivery strategy in alignment with organizational goals and market trends
• Definition of standards and best practices for project execution and service delivery
• Building strong relationships to ensure client satisfaction and retention
• Hiring, leading, mentoring and motivating Delivery Managers, Senior Delivery Managers and Program Managers
• Fostering collaborative high-performance culture
• Governance entire projects portfolio to ensure successful delivery
• Setting up KPIs and driving continuous improvement initiatives to optimize delivery efficiency and profitability
• Negotiating contracts and commercial terms
• Collaborating with C-level staff to build and implement company strategy, define and execute cross-functional initiatives that enable strategic goals achievement

Lead a team of 6 Delivery Managers. Simultaneously managed delivery of high-impact program with 50+ delivery team members organized according scaled Agile framework.

Responsible for:

• Governing portfolio of projects: ensuring clients success and projects profitability.
• Managing a team of 6 direct reports: providing guidance, reviewing performance, motivating and supporting career development
• Managing all aspects of 2 years program for Swiss client with budget exceeding $10+ millions. Responsible for estimations, offering, timely delivery, budget control, team shaping and motivation, client relationship and overall program success

Managed multiple, highly complex software projects in diverse technologies (example: .net, java, js, angular, phyton, devops), using variety frameworks (Scrum, Kanban, Less, Waterfall and custom methodologies tailored to the client needs) for external clients across the globe.

Responsible for:

• Building relationship and ensuring client satisfaction
• Building road maps and defining delivery plans
• Driving delivery team efficiency and motivation
• Monitoring the work progress, anticipating and mitigating the risks
• Controlling budget and maximizing profitability without compromising quality and client satisfaction
• Managing external and internal stakeholders

Lead Order to Cash stream in SAP worldwide multi release implementation in Asia, Europe, North and South America and (30+ countries)

Responsible for:

• Leading implementation team
• Managing external supplier
• Planning and timely realization of implementation and roll outs
• Managing requirements collection, process standardization and ensuring fit to purpose solution design
• Planning and managing cut over activities
• Organizing post Go Live Support

Managed worldwide program for new product line development (Charging Station for Electric Vehicles) which combined extensive suite of software solutions with innovative hardware.

Lead a team responsible for implementation of custom build global e-Commerce platform and self service solutions (like EDI) to improve service and productivity.

• Manged various IT projects: SAP implementations, cross-functional projects targeting process and/or productivity improvements (SAP, CRM, DW) applying LEAN or 6sigma principals.
• Participated in Information Management Leadership Program: 4 international assignments for business critical projects (SAP, Siebel, Avaya)
• Acting as SAP expert: designing and customizing solutions within Sales and Distribution area