Magdalena Karim

Responsible for planning and scheduling base oils and additives to a blending plants within EMEA Region (Russia, Egypt, Oman, France, Spain and Switzerland) to ensure that components are available to deliver bulk and pack production each day. Orders execution, data base maintenance, stakeholders management, excess stock monitoring and taking actions if required.

B2B Commercial Operations support of Global Key Accounts customers, focusing on customer service and ensuring operational excellence internally. End-to-end customer support, from setting up contracts to order and payment. Provides high quality front-line support, proactive communications, value-adding interactions, and effective issue resolution to deliver best-in-market customer experience.

focusing on customer service and ensuring operational excellence internally. End-to-end customer support.

Strengthened communication skills through regular interactions with others.

Worked effectively in fast-paced environments.

Used critical thinking to break down problems, evaluate solutions and make decisions.

Commercial Operations support of front-line Mainline Team Russian market, focusing on customer service and ensuring operational excellence internally. End-to-end customer support including support for Russian retail stations customers.

Selling holiday offers in Poland for Russian, Ukrainian and Belarusian customers.

Consultant selling products by telephone (contact with customers and sale of the company's products).