Magdalena Knap
Czeladz,Dziekana 7d/36
Summary
Sales management, Sales development, setting sales policy, distribution network development strategy. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
21
21
years of professional experience
Work History
Head of Sales
ArcelorMittal Distribution Solutions Poland Sp. z o.o
09.2021 - Current
- Managing the sales of the distribution network in Poland
- Implementation of the sales budget, sales forecasting, customer development, negotiation
- Setting KPIs for each branch based on the SMART method.
- Collaborated with product development teams for continuous improvement of offerings based on customer feedback and evolving market needs.
- Increased sales revenue by implementing innovative marketing strategies and optimizing team performance.
- Implemented effective CRM tools to track leads, maintain accurate customer data, and optimize the sales process.
- Negotiated contracts with major clients, securing long-term partnerships that generated significant revenue streams.
Market Development Manager
ArcelorMittal Distribution Solutions
10.2017 - Current
- Contributed to the creation of annual budgets for market development initiatives, ensuring optimal allocation of resources for maximum ROI potential.
- Conducted competitor analysis, enabling the company to stay ahead of emerging trends and maintain a competitive edge.
- Analyzed sales data to identify trends and opportunities, driving continuous improvement in product offerings and pricing strategies.
Managing Director's Sales Assistant/Marketing Coordinator
ArcelorMittal Distribution Solutions
09.2014 - 10.2017
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
Marketing Analysis Specialist
ArcelorMittal Distribution Solutions
10.2008 - 09.2014
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Developed and implemented systems to track customer feedback and satisfaction.
- Monitored industry trends to adapt strategies accordingly.
SAP Master Data
Saint Gobain Hans Glass Sekurit
09.2007 - 10.2008
- Improved data accuracy by conducting thorough audits of SAP master data and identifying inconsistencies.
- Maintained data integrity by conducting regular reviews of master data records and updating outdated or inaccurate information in the SAP system.
- Managed vendor master data within the SAP MM environment, ensuring all relevant information was up-to-date and easily accessible for procurement teams.
Sales Coordinator
Pepsi-Cola General Bottlers
01.2003 - 09.2007
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
MBA - International Business Management
WSB Merito University in Poznań
Chorzów06.2023
Postgraduate - Management and Marketing
WSB University in Poznań
Chorzów06.2015
Master's - Management and Marketing
General Jerzy Ziętek Silesian School of Management in Katowice
06.2003
Skills
- Sales operations
- Negotiation expertise
- CRM proficiency
- Sales Presentations
- Staff Management
- Relationship Building
- Strategic Planning
- New Business Development
- Business Planning
- KPI Tracking
- Revenue Forecasting
- Sales Planning
- Business development and planning
- Marketing strategy
- Performance Management
- Sales strategy development
- Goal Setting
Trainings Courses Certificates
- 04/2020, Talent Accelerate Program, ArcelorMittal Leadership
- 12/2017, Channel Management, European School of Management and Technology
- 12/2016, Middle Management Training, European School of Management and Technology
- 06/2015, Negotiation Skills, Franklin University
Hobbies and Interests
Sports: skiing, tennis. Books
Languages
English
Full Professional
German
Limited Working
Timeline
Head of Sales
ArcelorMittal Distribution Solutions Poland Sp. z o.o
09.2021 - Current
Market Development Manager
ArcelorMittal Distribution Solutions
10.2017 - Current
Managing Director's Sales Assistant/Marketing Coordinator
ArcelorMittal Distribution Solutions
09.2014 - 10.2017
Marketing Analysis Specialist
ArcelorMittal Distribution Solutions
10.2008 - 09.2014
SAP Master Data
Saint Gobain Hans Glass Sekurit
09.2007 - 10.2008
Sales Coordinator
Pepsi-Cola General Bottlers
01.2003 - 09.2007
MBA - International Business Management
WSB Merito University in Poznań
Postgraduate - Management and Marketing
WSB University in Poznań
Master's - Management and Marketing
General Jerzy Ziętek Silesian School of Management in Katowice
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