Summary
Overview
Work History
Education
Skills
Languages
SOFTWARE SKILLS
Timeline
Generic
Magdalena Kowalska

Magdalena Kowalska

Summary

Hi!

My name is Magdalena Kowalska and I am from Poland. I have several years of experience in customer service in 2 international corporations - T-mobile and BNPParibas bank. I very liked to work in Warsaw - capital of Poland, but the desire to learn about other cultures and new experiences prevailed and I decided to start a new job in the Netherlands.

A break from mental work gave me the strength to start the next step which is the Czech Republic. I have high expectations for this country

and I have high hopes for acclimatizing to the Czech Republic.

I think that getting to know the next culture will pay off and increase the strength of my experience in customer service.

Overview

5
5
years of professional experience

Work History

Warehouse Picker

Albert Heijn Online
08.2022 - 08.2023
  • Used scanners to quickly locate and track items in warehouse,
  • Picked and packed order items,
  • Kept tidy and organized warehouse to comply with quality standards,
  • Taking care of the best quality of packaged products,
  • Inspected and verified orders before shipping them to customers for accurate deliveries.

Senior Sales Finalization Specialist

BNP Paribas Bank Polska S.A.
12.2019 - 06.2022
  • Support of loan brokers,
  • Entering and verifying loan applications,
  • Analysis and verification of customer documents,
  • Credit counseling.

Junior Consultant for Customer Service and Sales

T-Mobile Polska S.A.
06.2018 - 09.2019
  • Customer support for retail and B2B clients,
  • Active sales and cross-selling of telecommunication products.

Education

Journalism And Social Communication

University of Social Sciences
Warsaw - Poland
07.2021

Skills

  • Creative and analytical mind,
  • Openness to new experiences,

Languages

Polish
Native language
English
Upper intermediate
B2

SOFTWARE SKILLS

Microsoft Office - Advanced

Confluence - Advanced

Adobe Photoshop - Basic

Timeline

Warehouse Picker

Albert Heijn Online
08.2022 - 08.2023

Senior Sales Finalization Specialist

BNP Paribas Bank Polska S.A.
12.2019 - 06.2022

Junior Consultant for Customer Service and Sales

T-Mobile Polska S.A.
06.2018 - 09.2019

Journalism And Social Communication

University of Social Sciences
Magdalena Kowalska