Magdalena Krześlak

• Manage daily operations for an international wine book publisher, including print production, warehousing, fulfillment, and global distribution - all handled remotely.
• Coordinate with internal teams, authors, printers, and third-party partners across the UK, EU, and US to maintain production flow and solve issues under pressure.
• Oversee bulk freight logistics worldwide, preparing and managing all customs and shipping documentation.
• Lead systems/platform integrations to ensure smooth data flow between sales, accounting, warehousing, and reporting tools.
• Produce detailed weekly, monthly, and annual reports by aggregating data from five distribution channels.
• Create and manage budget reports to monitor warehouse spend (storage, shipping, pick & pack), flagging anomalies and optimizing costs.
• Plan and execute print runs and reprints, place orders directly with printers, and negotiate pricing.
• Monitor and maintain stock levels across multiple platforms and coordinate with major distributors including ACC (UK/US).
• Work across tools including Xero, Excel, Shopify, WooCommerce, Amazon Seller Central, Zebralution, Glassboxx, Canva, and warehouse control portals.

• Launched a self-directed vintage and antiques resale project focused on sourcing, restoring, and curating secondhand design objects across Europe.
• Built a brand identity, developed sourcing networks with antique and vintage dealers, and collaborated with interior designers on select placements.
• Managed all aspects of the business: product research, inventory, photography, copywriting, pricing, customer communication, and fulfillment.
• Continued as a part-time side project alongside other professional work.

• Played a key role in scaling operations for two growing fashion brands, working directly with the founder and taking full ownership of Logistics, 3PL, Wholesale, Retail, and E-commerce systems.
• Managed and oversaw cross-functional teams of 15+ people, including warehouse staff, retail employees, and operations support - hiring, training, and ensuring effective communication across departments.
• Developed and implemented a proactive Brexit strategy, including the successful setup of a warehouse in the EU, significantly reducing cross-border fulfillment costs.
• Led complex integrations with POS and 3PL platforms across the UK, EU, and US, streamlining systems and improving operational visibility.
• Handled end-to-end negotiations and contracts across CRM, logistics, 3PL, retail, and customer service - acting as a trusted operational lead on behalf of the Company Director.
• Built and launched physical retail shops, overseeing everything from staffing and store processes to visual merchandising and stock flow.
• Oversaw all Retail and Third Party Buy projects from planning to delivery, ensuring seamless execution across departments and partners.
• Gained a reputation as a calm, collected problem-solver, thriving under pressure and driving clarity and structure in chaotic or high-growth phases.
• Tools and systems used: Shopify, JOOR, Excel, Mailchimp, Klaviyo, Creative Cloud, iLevel, ApparelMagic, SagePay, WMS platforms.

Oversaw day-to-day stores operations and supported the Milan-based founder across buying, supplier coordination, and retail planning. Managed product selection for both own-brand and third-party items, contributed to store reports, and designed visual merchandising for floor and window displays. Acted as the key London contact, ensuring smooth communication between teams.

Provided hands-on support within a fast-paced trend forecasting and creative consultancy studio, assisting across research, events, and internal operations. Helped coordinate studio logistics, supported event production, and contributed to insight-gathering projects tied to culture, design, and consumer behaviour.

Supported a range of art events and international collaborations for this non-profit arts organization. Assisted with event planning and coordination across live performances, exhibitions, workshops, and panels. Managed logistics and liaised with artists, venues, and partners, while contributing to website development, reporting, and building relationships with like-minded institutions.