daily cooperation with providers in the scope of the refund process
support cost awareness initiatives, including BPO cost optimization where applicable
prepared timely and accurate financial reporting and analysis
supporting the team in solving process errors
supporting the team in the financial area, clarifying incorrect financial transactions,
ensuring transparency of the financial, sales and refund process
monthly KPI error quality control
Developed excellent working knowledge of industry trends and improvements in processes
Accountant – Financial Department
Lufthansa Global Business Services
2020.02 - 2024.01
Cooperation with refund teams (in KRK and with TCS)
SOP updating
AR accounts clearing
Bank / cash report posting
Sales invoice processing
AP/AR reconciliation
Salary postings
Closing Sub Ledgers
Updating database
Cooperation with local offices, foreign customers and vendors
Processing of BMCH tasks
Processing of dunning, HL and other payment reminders
Participation with customers meetings
LH – SEPA (ELV) payment
Supported markets: Albania, Romania, Spain, Portugal, Moldova, Macedonia
Reconciliation of bank and settlement accounts.
Monitoring of payment deadlines and collection of receivables.
Managed financial accounts, reconciling bank statements and monitoring cash flow to maintain accurate records.
Performed cost-benefit analysis for proposed projects, guiding investment decisions and supporting business growth.
Accountant – Financial Department
Lufthansa Global Business Services
2011.02 - 2020.02
Participation in the transition of AP AR and GL process from the customer and establishing new teamwork
Preparing documentation of new transferred market
Processing of all AR AP and GL duties such as payments processing, preparing VAT declaration, AP/AR reconciliation, closing Sub Ledgers, bank/cash report posting, invoice posting, updating database
Audit of activities of agents issuing tickets for airlines
Fare calculation using the appropriate rules of quotation, correction of incorrectly calculated tickets
Finnair Services
Wykształcenie
Master of Science - Management in Tourism
Uniwersytet Jagiellonski w Krakowie
2005.01 - 2007.01
Bachelor of Science - Management and Marketing
Wyzsza Szkola Zarzadzania i Bankowosci w Krakowie
2003.01 - 2005.01
Umiejętności
Financial analysis
Analytical and critical thinking
Programme development
Certyfikacja
Certyfikat FCE
Sumiennosc
Foreign Languages
English
Upper intermediate
B2
German
Elementary
A2
Zainteresowania
Mountain climbing
Sailing
Niestandardowe
Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku
Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.)
Litigation Support – Finance and Accounting Subject Matter Expert / Expert Witness z firmy Independent ConsultantLitigation Support – Finance and Accounting Subject Matter Expert / Expert Witness z firmy Independent Consultant
Accounting Software Experience (MSc International Accounting & Finance) z firmy Aston UniversityAccounting Software Experience (MSc International Accounting & Finance) z firmy Aston University