Magdalena Saeed
Summary
Dedicated and empathetic professional with a proven ability to bring out the best in people. Experience as a teacher, trainer, and mentor equipped with exceptional listening skills and the ability to support and motivate individuals to achieve their highest potential. Pride in being authentic and approachable, creating an environment where team members feel valued, heard, and energized. Throughout career, successfully managed complex international transfer cases, provided comprehensive HR support, and led quality assurance initiatives. Strong interpersonal skills enable building meaningful relationships and fostering a collaborative team culture. Committed to continuous improvement, with a track record of coaching and developing others to excel in their roles. Handles stressful situations with professionalism and prioritizes tasks effectively for high-quality outcomes. Attention to detail and dedication to maintaining high standards are among strongest assets. Passionate about creating a positive and supportive work environment, eager to further develop leadership skills in a corporate setting.
Overview
21
21
years of professional experience
Work History
International Mobility Specialist
Shell
08.2022 - Current
- The key responsibility of my current role is to:
- Support line managers with organizational management, policy queries, and applying policies to specific business situations, including determining exceptions
- Handle complex international transfer cases, quality assurance tasks, coaching and training, and coordinated CI initiatives for the IM team
- Support the timely delivery of critical business change initiatives, including organization redesign, business/function ramp-up, and demobilization events, requiring cross-HR coordination
- Provide seamless end-to-end resolution of HR queries, including exit/redundancy management, policy guidance, absence management, leave, retirement, and benefits advice
- Ensure a great employee experience by proactively addressing needs and providing coaching and feedback to Leadership and IM Teams in the region
- Coached IM Advisors, addressed policy and process queries, and fostered exceptional customer service
- Organized and conducted training on onboarding, soft skills, communication, and QA topics
- Collaborated with Leadership on coaching and quality assessments, supported CI projects, identified process gaps, and proposed improvements
International Mobility Advisor
Shell
01.2020 - 08.2022
- In my role:
- I provided end-to-end HR Operations support (international mobility) to employees, line managers, and local HR across the Netherlands, Belgium, France and Luxembourg, managing the entire transfer process and ensuring smooth international moves of employees and their families
- Advised on policy-related questions and delivered high-quality customer service by facilitating and adapting calls to employee needs
- Worked closely with external vendors to ensure timely delivery of relocation services as well as the immigration process; coordinated and closely supervised communication and tasks among all relevant parties
- Kept business HR and line managers informed about transfer progress, ensured documentation accuracy, and supervised payroll actions while adhering to data privacy and financial regulations
Senior Recruitment Coordinator
Alexander Mann Solutions
01.2019 - 01.2020
- As a Senior Recruitment Coordinator I was responsible for:
- Supported recruitment teams administratively, managing interview scheduling, rescheduling, and cancellations (face-to-face, video conference, telephone, assessment centers), including booking rooms and updating systems
- Proactively managed customer needs and expectations by working directly with clients and recruitment agencies, building and maintaining strong working relationships, and providing ongoing support for candidates and recruitment teams
- Compiled weekly, monthly and quarterly reports as required, ensuring all parties were continually appraised and updated on relevant processes
ESL Instructor and Teacher Advisor, Teacher Trainer
Centrum Jezykowe Everest Kraków
01.2017 - 01.2019
- Key responsibilities:
- Taught general English to all age groups and levels, prepared students for internal exams, competitions, and Cambridge exams, and advised on curriculum development and teaching methodology
Business English Instructor
Lingopro Kraków
01.2017 - 01.2018
- Provided Business English courses to IT workers at B1 and B2 levels, helping adults improve their speaking skills, gain grammatical confidence, and expand their vocabulary
ESL Teacher, Teacher Trainer and Mentor, Methods Specialist
Early Stage Angielski dla Dzieci Warsaw
01.2015 - 01.2017
- Having completed three years of a teacher role, I was promoted for the position of a school methodologist and teacher trainer
- Key responsibilities:
- Supervised internal teaching standards, school curriculum, and development; conducted placement tests, assigned new students to appropriate groups, and monitored junior high and high school groups' preparation for Cambridge examinations
- Conducted regular classroom visits to support teachers with methodological improvements and classroom discipline, organized internal trainings for new joiners and upskilling sessions for all teachers, and fostered a supportive and comfortable atmosphere among teaching staff
ESL Teacher
SWITCH Language School Warsaw
01.2013 - 01.2017
- Taught advanced English to adults, focusing on developing communication and writing skills in public relations and general English, using innovative techniques and games to enhance learning
ESL Teacher
Early Stage Angielski dla Dzieci
01.2012 - 01.2017
- Taught English to elementary, junior high, and high school students, preparing them for YLE, FCE for schools, FCE, and CAE exams
- Conducted mock examinations to assess readiness for external Cambridge exams
- Emphasized communication skills through engaging discussions, projects, and improv games, creating a dynamic classroom atmosphere and involving students in various art projects
ESL Teacher
Giewont Language Centre Zakopane
01.2011 - 01.2012
- Taught English as a foreign language to various age groups and levels, prepared students for junior high and high school exams, tailored courses to individual needs, and conducted courses for adults in the hospitality, travel, and tourism industries
ESL Teacher
Public Elementary School no.7 Zakopane – Cyrhla
01.2004 - 01.2012
- I taught English as a Foreign Language to kindergarten and elementary school students
ESL Teacher
Lektor Language Centre Zakopane
01.2004 - 01.2011
- Taught English to elementary, junior high school and high school students
- Coordinating preparations for secondary leaving school exams
ESL Teacher
Junior High School For Students With Special Needs
01.2005 - 01.2007
- As an ESL teacher I was responsible for teaching English to junior high school students with special needs such as dyslexia, ADD and ADHD as well as to some with mild mental retardation
Education
Bachelor of Arts (B.A.) - Teaching English as a Second or Foreign Language/ESL Language Instructor
Teacher Training College
01.2004
Skills
- Team Management
- People oriented
- Strong focus on quality delivery
- Clear documentation and audit trail
- Problem solving
- Project Planning
- Organised
- Resilient
- Flexible and adaptable
- Considerate and patient
- Fully aware of diversity and cultural issues
- Committed
- Able to work under pressure
- Able to stay calm in all situations
- Technology literate
Hobbies
Neurodiversity
Improv Theatre
Arabian Culture
Disclaimer
I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act29.08.1997 no133 position883).
Timeline
International Mobility Specialist
Shell
08.2022 - Current
International Mobility Advisor
Shell
01.2020 - 08.2022
Senior Recruitment Coordinator
Alexander Mann Solutions
01.2019 - 01.2020
ESL Instructor and Teacher Advisor, Teacher Trainer
Centrum Jezykowe Everest Kraków
01.2017 - 01.2019
Business English Instructor
Lingopro Kraków
01.2017 - 01.2018
ESL Teacher, Teacher Trainer and Mentor, Methods Specialist
Early Stage Angielski dla Dzieci Warsaw
01.2015 - 01.2017
ESL Teacher
SWITCH Language School Warsaw
01.2013 - 01.2017
ESL Teacher
Early Stage Angielski dla Dzieci
01.2012 - 01.2017
ESL Teacher
Giewont Language Centre Zakopane
01.2011 - 01.2012
ESL Teacher
Junior High School For Students With Special Needs
01.2005 - 01.2007
ESL Teacher
Public Elementary School no.7 Zakopane – Cyrhla
01.2004 - 01.2012
ESL Teacher
Lektor Language Centre Zakopane
01.2004 - 01.2011
Bachelor of Arts (B.A.) - Teaching English as a Second or Foreign Language/ESL Language Instructor
Teacher Training College
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