Małgorzata Kloza
Warsaw
Summary
Dedicated to process and resource optimization. Drives organizational improvements through leveraging expertise in research and system enhancement. Work collaboratively with employees and leaders to resolve obstacles negatively affecting business operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Supply Process Expert
BioMérieux SSC Europe
04.2013 - Current
- Continuous Quality and Process Improvement in area of Sales Administration and Finance processes: (Customer Masterdata, Contracts (Public Tenders or Quotes), Sales Orders / Credit Notes and Rebates, Invoicing Customer, Manage and Process Non Technical Disputes, Accounts Receivable, Credit & Collection)
- Performance improvement initiatives based on ongoing assessments and actions plan
- Produced detailed and relevant reports for use in making business decisions
- Experience with best practices for use of the SAP
- Worked well in a team setting, providing support and guidance
- Identified issues, analyzed information and provided solutions to problems
Senior Project Analyst
Xerox
09.2011 - 03.2013
- Built lasting and collaborative partnerships with individuals both within and outside of company
- Identified and resolved risk issues in project proposals, mitigating potential liability claims.
- Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed
- Build solution documents to support data acquisition, management and consumption for end consumers
- Gap Analysis using interviews, document analysis, requirements workshops, storyboards, surveys, site visits and business process descriptions
Accountant
Capgemini
05.2009 - 08.2011
- Participation in transition from Milan to Cracow (knowledge transfer of AR processes, preparation of documents- manuals, process maps and cascading the knowledge to other team members)
- Participation in transition from Zurich to Cracow; as a senior team member identify opportunities for process improvement and assist junior staff in performing their tasks according to the required standards
- Cash Application Analyst in OTC Department: posting of cash, account’s reconciliation, contact with customers, queries, improvements research and implementation for UK, Italy, Spain and Switzerland
Education
Master of Science - Public Health
Medical University of Silesia in Katowice
Katowice07.2008
Skills
- Build relationship
- Challenging & improve existing procedures
- Work collaboratively
- Data Analysis
Certification
- Agile PM Foundation
- PRINCE2 Foundation
Languages
Polish
Native language
English
Advanced
C1
Italian
Advanced
C1
Timeline
Customer Supply Process Expert
BioMérieux SSC Europe
04.2013 - Current
Senior Project Analyst
Xerox
09.2011 - 03.2013
Accountant
Capgemini
05.2009 - 08.2011
Master of Science - Public Health
Medical University of Silesia in Katowice
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