Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Certification
Singing, Acting, Creative Writting
Languages
Quote
Work Availability
Timeline
BusinessAnalyst
Małgorzata Świda

Małgorzata Świda

Lubań

Summary

Sales, Customer Service, Communication Skills

(I'm a great listener) Foreign Languages and Good Humor are my Strengths. I am also thorough, an excellent team player and always up for a challenge!

Overview

28
28
years of professional experience
1
1
Certification

Work History

Senior Technical Recruiter

ARWA Personaldienstleistungen GmbH
05.2019 - Current
  • Increased candidate placements by developing and maintaining relationships with clients and candidates.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Improved employee retention rates through thorough candidate screening and interview techniques.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.

Office Administrative Assistant

ARWA Personaldienstleistungen GmbH
11.2018 - 04.2019
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.

Project Manager, Client Services

Konstal Sp. z o.o.
05.2017 - 10.2018
  • Overseeing international projects (chandeliers) – hospitality business, B2B
  • Improved client satisfaction by delivering high-quality project outcomes within budget and on schedule.
  • Established a solid reputation as a trusted advisor by consistently exceeding client expectations through exceptional service delivery.
  • Interacted with clients on regular basis to quickly alleviate issues and provide project updates.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.

Sales Manager

Kowary AxProCarpets Sp. Z O.o.
11.2016 - 04.2017
  • Selling floor coverings in hospitality business, B2B
  • Communicated product quality and market comparisons by creating sales presentations.

Property Manager, Customer Service

ApartaNet Sp. Z O.o.
04.2011 - 08.2014
  • Managing apartments for short and long term rental.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Office Manager, Sales Representative

Smart Sense Poland Sp. Z O.o.
11.2013 - 03.2014
  • Actions leading to slimming products placement on Polish market, B2B
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Managed daily sales activities.

Financial Advisor

Polskie Doradztwo Finansowe Sp. Z O.o.
12.2012 - 05.2013
  • Increased client satisfaction by providing personalized financial advice and investment strategies.
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals.

Accounts Receivable/General Ledger Accountant

Cap Gemini Sp. Z O.o.
07.2010 - 03.2011
  • Streamlined financial reporting processes by implementing more efficient data entry and reconciliation procedures.
  • Enhanced company budget accuracy through thorough analysis of general ledger accounts and identification of discrepancies.

Rebates Analyst

Accenture Ireland
08.2006 - 03.2010
  • Streamlined rebate processing by implementing efficient tracking and reporting systems.
  • Improved client satisfaction through timely communication and accurate rebate calculations.

Accounts Payable, Call Center

Cap Gemini Sp. Z o.o.
Kraków, Poland
08.2003 - 07.2006
  • Streamlined accounts payable processes by implementing efficient systems and reducing processing time.
  • Improved payment accuracy with meticulous invoice review and reconciliation efforts.
  • Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.

English Teacher (American English)

Amerykańskie Centrum Językowe
09.1999 - 06.2002
  • Taught classes from basic up to upper intermediate level of English.

Game Designer

BIG FUN Sp. z o.o.
Legnica, Poland
01.1996 - 12.1996
  • Co-creation of the FINITO board game for teenagers and adults.

Education

Master of Arts - Management & Marketing

Jagiellonian University
Kraków, Poland
11.2004

Bachelor of Arts - Management & Marketing

Jagiellonian University
Kraków, Poland
07.2002

Leadership Certificate -

CFNI Ins.
Dallas, Texas, USA
08.1999

Skills

  • Multitasking Abilities
  • Interview Coordination
  • Interpersonal Skills
  • Client Relations
  • Resume Screening
  • Interviewing
  • Training and Mentoring
  • Recruitment and Hiring
  • Time Management
  • Problem Solving
  • Business Correspondence Writing
  • Microsoft Office

Personal Information

Driving License: B

Hobbies and Interests

Singing, Acting, Creative Writing

Certification

  • Certificate of Advanced English, Kraków, Poland 2012
  • Drama Course, Gaiety School of Acting, Dublin, Ireland 2008
  • Creative Writing Course, Warszawa, Poland May- July 2023

Singing, Acting, Creative Writting

  • Had a lead singing role in a band (Dublin, Ireland 2006-2010)
  • Took an acting class in Dublin, Ireland 2008
  • In a process of writing an adventures book

Languages

Polish
Native language
English
Proficient
C2
German
Advanced
C1

Quote

Judge a man by his questions rather than his answers.
Voltaire

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Senior Technical Recruiter

ARWA Personaldienstleistungen GmbH
05.2019 - Current

Office Administrative Assistant

ARWA Personaldienstleistungen GmbH
11.2018 - 04.2019

Project Manager, Client Services

Konstal Sp. z o.o.
05.2017 - 10.2018

Sales Manager

Kowary AxProCarpets Sp. Z O.o.
11.2016 - 04.2017

Office Manager, Sales Representative

Smart Sense Poland Sp. Z O.o.
11.2013 - 03.2014

Financial Advisor

Polskie Doradztwo Finansowe Sp. Z O.o.
12.2012 - 05.2013

Property Manager, Customer Service

ApartaNet Sp. Z O.o.
04.2011 - 08.2014

Accounts Receivable/General Ledger Accountant

Cap Gemini Sp. Z O.o.
07.2010 - 03.2011

Rebates Analyst

Accenture Ireland
08.2006 - 03.2010

Accounts Payable, Call Center

Cap Gemini Sp. Z o.o.
08.2003 - 07.2006

English Teacher (American English)

Amerykańskie Centrum Językowe
09.1999 - 06.2002

Game Designer

BIG FUN Sp. z o.o.
01.1996 - 12.1996

Master of Arts - Management & Marketing

Jagiellonian University

Bachelor of Arts - Management & Marketing

Jagiellonian University

Leadership Certificate -

CFNI Ins.

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