MAHMADSHABAZ VHORA
Shift Manager
Warsaw
Profil zawodowy
I am a result driven and versatile professional with strong multi-tasking skills and prioritizing abilities and proven record in problem solving and computer skills. Completely ensuring top-flight customer service and established solid and trusting relationship through exceptional communication and interpersonal skills.
Podsumowanie
3
3
Languages
5
5
years of post-secondary education
8
8
years of professional experience
Doświadczenie
Shift Manager
Max Burger
Warsaw
2023.05 - Current
- Coordinated with kitchen and front-of-house teams to maintain seamless service during peak hours.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Analysed sales data to identify trends, adjusting staffing levels and stock orders to meet demand.
- Monitored inventory levels closely, placing timely orders to avoid stockouts and excess inventory.
- Conducted regular performance reviews, providing constructive feedback and setting clear objectives for team members.
- Led training sessions for new hires, focusing on customer service excellence and operational procedures.
- Checked work throughout production phases for good quality control.
Crew Member
MacDonald's
Warsaw
2018.10 - 2023.04
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Accommodated guests with food allergies or intolerances.
- Operated ovens, fryers and stoves safely.
- Delivered fast, accurate service for positive customer experience.
- Served meals and beverages to guests promptly, ensuring a satisfying dining experience.
Wykształcenie
Master's Degree - Business Management
WSGE University
Warsaw 2017.10 - 2019.07
Bachlor's Degree - Information Technology
North Gujarat University
Patan 2011.06 - 2014.05
Umiejętności
- Results-driven
- Leadership excellence
- Financial reporting
- Customer orientation
- Technical proficiency
- MS Office Suite
- Technical troubleshooting
- Effective communication
- Customer service orientation
- Quality Control
Languages
Gujarati
First language
English
Advanced
C1
Polish
Intermediate
B1
Dostępność
poniedziałek
wtorek
środa
czwartek
piątek
sobota
niedziela
poranek
popołudnie
wieczór
przesuń, aby przeglądać
Oś czasu
Shift Manager
Max Burger
2023.05 - Current
Crew Member
MacDonald's
2018.10 - 2023.04
Master's Degree - Business Management
WSGE University
2017.10 - 2019.07
Bachlor's Degree - Information Technology
North Gujarat University
2011.06 - 2014.05