Summary
Overview
Work History
Education
Skills
Certification
Software skills
Acknowledgement
Timeline
Generic
MAHMOUD BASHBASH

MAHMOUD BASHBASH

Scrum Master / Project Manager
Gdańsk

Summary

Positive, collaborative problem-solver with knack for fostering team synergy and delivering successful projects. Possesses deep understanding of Agile methodologies and expertise in facilitating continuous improvement and effective communication. Dedicated to driving impactful results and enhancing team performance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
7
7
Certifications
3
3
Languages

Work History

Analyst

Wipro Technologies
Gdansk, Pomerania
03.2023 - Current
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Increased efficiency by streamlining data analysis processes and implementing automation tools.
  • Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.

Scrum Master

Al Qest Consulting and Trading Company
Gaza, Palestine
09.2016 - 08.2018
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Implemented continuous improvement initiatives through regular retrospective meetings with the team.

Assistant Project Manager

RAI Consultants Public
Gaza, Palestine
01.2014 - 09.2016
  • Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
  • Developed and maintained project documentation for reliable records.
  • Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
  • Generated weekly and monthly status reports for helpful progress tracking.
  • Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.

Education

Master of Science - Master of Science in ARCHITECTURE

Gdańsk University of Technology
Gdańsk
02.2019 - 02.2021

Bachelor of Science - Architectural Engineering & Urban Planning

University of Palestine
Gaza
09.2010 - 02.2015

Skills

Workflow Analysis

Project management

Agile metrics tracking

Lean principles

Customer requirements analysis

Scrum processes

Team collaboration

Project planning

Decision-making

Risk analysis

Organizational skills

Adaptability

Analytical skills

Certification

IAPM - Certified Junior Project Manager

Software skills

1. Project Management Tools

These tools help manage and track tasks, sprints, and the overall progress of the Scrum Team.

  • Jira: Widely used in Agile environments to manage Scrum boards, track tasks, and manage sprint planning and reviews.
  • Trello: A flexible, visual tool often used for tracking tasks and progress in a kanban-style board.
  • Asana: Another project management tool that facilitates task management, sprint tracking, and team collaboration.
  • Monday.com: A project management software used to plan, track, and collaborate on tasks within teams.
  • VersionOne: Specifically designed for Agile project management, offering features tailored to Scrum.
2. Collaboration and Communication Tools

As a Scrum Master, facilitating communication and collaboration within the team is key.

  • Slack: A messaging platform for team communication, where Scrum Masters can create channels for different purposes like sprint updates, retrospectives, and general discussions.
  • Microsoft Teams: For communication and collaboration within teams, including chat, video conferencing, and file sharing.
  • Zoom: Essential for remote teams, for facilitating meetings like daily standups, sprint reviews, and retrospectives.
  • Confluence: A collaboration tool often used with Jira to document team processes, meeting notes, sprint goals, and retrospectives.
3. Agile & Scrum-Specific Tools

These tools are specifically designed to help implement Agile and Scrum methodologies.

  • Targetprocess: A tool for scaling Agile practices and tracking progress, particularly in large-scale Scrum environments.
  • Scrumwise: A Scrum management tool for planning sprints, backlog management, and team collaboration.
  • AgileCraft (now Jira Align): A tool used for scaling Agile practices across large teams, tracking the progress of multiple Scrum teams within an organization.
4. Time Management Tools

Scrum Masters are responsible for ensuring teams stay on track and meet deadlines.

  • Toggl: A time-tracking tool to monitor how much time is being spent on different tasks and help the team stay within the sprint's timebox.
  • Clockify: A free time tracking tool useful for monitoring how much time the team is spending on tasks and improving productivity.
5. Continuous Integration & Delivery (CI/CD) Tools

Scrum Masters can help streamline development cycles, and familiarity with CI/CD tools is a plus, especially in DevOps environments.

  • Jenkins: A popular open-source automation server for continuous integration and continuous delivery.
  • CircleCI: A CI/CD platform that automates the software development process.
6. Data Analytics and Reporting Tools

Scrum Masters need to assess the team's performance and progress toward goals using data and metrics.

  • Power BI: A business analytics tool that allows you to visualize and share insights from your team's performance and Scrum metrics.
  • Tableau: A data visualization tool that helps turn team data into actionable insights, useful for presenting progress to stakeholders.
  • Google Analytics: If working in software development related to web or digital products, understanding analytics might be important for tracking performance.
7. Documentation and Wiki Tools

Documentation of processes, retrospectives, and other artifacts is crucial for Scrum Masters.

  • Google Docs: For collaborative documentation such as meeting minutes, retrospectives, and backlog grooming sessions.
  • Notion: A tool for creating internal documentation, project management, and knowledge sharing.
  • Miro: An online collaborative whiteboarding platform used for brainstorming, visual collaboration, and retrospectives.
8. Mind Mapping and Visual Tools

Scrum Masters use these tools for brainstorming, visualizing workflows, and organizing ideas.

  • Lucidchart: A diagramming tool for visualizing workflows, processes, and systems, helpful for explaining Agile processes.
  • XMind: A mind-mapping tool that can be useful in retrospectives, planning sessions, and visualizing team thoughts and ideas.
9. Customer Relationship Management (CRM) Software

While not always mandatory, knowledge of CRM software can be valuable, especially if you're working closely with product teams or customers.

  • Salesforce: Familiarity with CRM software like Salesforce may help when working with product owners or customer-facing teams to track feedback or issues.
10. Product Management Tools

Scrum Masters often work closely with Product Owners and should be familiar with tools to help manage the Product Backlog and plan sprints.

  • Aha!: A product roadmap software tool that helps product teams define and track product strategy.
  • ProductPlan: A tool for creating and sharing product roadmaps, useful when collaborating with product owners.

Acknowledgement

I agree to the processing of personal data contained in this document for the
recruitment process in accordance with the Act of 10 May 2018 on the
protection of personal data (Journal of Laws of 2018, item 1000) and in
accordance with the Regulation of the European Parliament and of the
Council (EU) 2016 / 679 of 27 April 2016 on the protection of individuals with
regard to the processing of personal data and on the free movement of such
data and the repeal of Directive 95/46 / EC (RODO).

Timeline

Analyst

Wipro Technologies
03.2023 - Current

Master of Science - Master of Science in ARCHITECTURE

Gdańsk University of Technology
02.2019 - 02.2021

Scrum Master

Al Qest Consulting and Trading Company
09.2016 - 08.2018

Assistant Project Manager

RAI Consultants Public
01.2014 - 09.2016

Bachelor of Science - Architectural Engineering & Urban Planning

University of Palestine
09.2010 - 02.2015

IAPM - Certified Junior Project Manager

Lean Six Sigma Green Belt/Black Belt Certification – Various providers including IASSC and ASQ.

Scrum.org Professional Scrum Master I/II (PSM I/II) – Scrum.org.

Certified ScrumMaster (CSM) - Scrum Alliance.

Cisco Certified Network Associate (CCNA)/Cisco Certified Network Professional (CCNP) Enterprise - Cisco Systems, Inc.

Project Management Professional (PMP) - Project Management Institute.

MCP - Microsoft Certified Professional

MAHMOUD BASHBASHScrum Master / Project Manager