An accomplished iGaming professional with a strong background in Operations Manager, sales, and geophysical engineering, seeking to leverage their skills and experience in the global business domain. Demonstrated leadership and excellence in their most recent role as a Service Manager at Bombay, where they provided guidance to new employees, achieving a 92.5% accuracy rate within 15 shifts, managed and trained staff, monitored and reported gaming operations and compliance, and drafted and implemented efficient schedules. Also gained valuable experience as a Game Presenter at Stake, showcasing their versatility, professionalism, charisma, and problem- solving abilities. Passionate about delivering exceptional service and support to customers, clients, and stakeholders, and enhancing their interpersonal and organizational skills.