

Manager with experience in aviation, business trip organization, relocation support, and event logistics. Confident in booking tickets, hotels, and handling travel documents. Good at solving problems quickly and helping people in stressful situations. Fast learner, ready to support teams and clients in an international company.
• Ensured safety and a high level of service on international and domestic flights, assisting passengers from 50+ countries
• Worked with VIP passengers
• Efficiently handled non-standard situations and crisis scenarios (flight delays, medical incidents, conflicts)
• Coordinated crews of 6–12 flight attendants, ensuring smooth team performance under tight time constraints
• Operated effectively in high-stress environments
• Collaborated with airport ground services, security teams, and customs authorities
• Maintained strong knowledge of booking processes, check-in procedures, baggage policies, and international air transport regulations