I am currently looking for a new interesting and challenging assignment after running an own consulting entity Polmacon Malgorzata Smaga-Blom. I have been working for my actual counterparty for eight years but now I decided to look for something different and more challenging.
I am self- motivated, detailed, communicative, and ready to meet new challenges person. Analytical and problem-solving mindset, accustomed to helping with day-to-day business processes. I have an extensive exposure to international cultures through both work and living experiences (Germany, Belgium, Japan, Australia, Denmark, Sweden and Poland.
order administration,
shipment tracking,
process management,
service dispatching and coordination,
onsite intervention planning and supervising,
customer relations via telephone and email,
quality claims administration,
processing of billing documents invoices, credit notes
Inventory reports collection, data checks in SAP, calculations of the results, data processing, discrepancies reporting, comminicatin of the results with the customers, debt collection processing.
daily contact with Swedish clients via mail and telephone, administrative tasks, support to Swedish colleagues, direct contact with the logistic department,
planning and organizing logistic activities,
customer and supplier order processing, price & delivery
customer support for product solutions.
direct contact with the technical support department,
Languages: Polish – native English – fluent Swedish - fluent,
MS Office (Word, Excel, PowerPoint),
SAP
Positive attitude and energy
Advanced communication proficiency
Proactive initiative taking
Time-Management capabilities
Customer service system navigation
Cross-Cultural competency
Client needs assessment