Art, music, psychology, food
Office Administration Assistant
Commune Office, Tax Departmen
05.2023 - Current
Hi, I’m
Malwina Charkiewicz
Narewka,Poland
Summary
Experienced professional with a background in customer service and language qualifications from Trinity College London. Resided in England from 2010 to 2023, gaining valuable experience in client-facing roles. Skilled in effective communication and maintaining high customer service standards. Thrives in both team settings and autonomous work environments, able to remain composed and professional under pressure. Highly motivated individual seeking new opportunities for growth and development.
Work History
Zara UK
Sales Assistant
09.2013 - 07.2016
Job overview
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Updated product displays regularly, keeping store appearance fresh and appealing.
Zara UK
Floor Manager
11.2016 - 05.2018
Job overview
- Managed store inventory and stock levels to maintain availability of products.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
- Oversaw supply restocking, area cleaning, and product organization.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
Zaraz UK
Operations Manager
07.2016 - 10.2016
Job overview
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Zara UK
Department Manager
05.2018 - 04.2023
Job overview
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Commune Office, Tax Departmen
Office Administration Assistant
05.2023 - Current
Job overview
- Executed comprehensive tax assessments within forestry, agricultural, and property sectors.
- Collaborated with accounting teams to integrate financial data into accurate tax reporting.
- Collaborated with legal team to enforce tax liens, resulting in the recovery of unpaid taxes.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
Education
Trinity College LondonDartford, UK
from English Language
01.2010 - 04.2023
Medical College Białystok, Poland
from Massage
XII High School Bialystok, Poland
from Art
Skills
open to new experiences
interpersonal skills
high standards of customer servic
effective communication
teamwork
ability to work independently
calm under pressure
highly motivated
Interests
Timeline
Department Manager
Zara UK
05.2018 - 04.2023
Floor Manager
Zara UK
11.2016 - 05.2018
Operations Manager
Zaraz UK
07.2016 - 10.2016
Sales Assistant
Zara UK
09.2013 - 07.2016
Trinity College London
from English Language
01.2010 - 04.2023
Medical College
from Massage
XII High School
from Art