Summary
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Malwina Charkiewicz

Narewka,Poland
Malwina Charkiewicz

Summary

Experienced professional with a background in customer service and language qualifications from Trinity College London. Resided in England from 2010 to 2023, gaining valuable experience in client-facing roles. Skilled in effective communication and maintaining high customer service standards. Thrives in both team settings and autonomous work environments, able to remain composed and professional under pressure. Highly motivated individual seeking new opportunities for growth and development.

Work History

Zara UK

Sales Assistant
09.2013 - 07.2016

Job overview


  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Updated product displays regularly, keeping store appearance fresh and appealing.

Zara UK

Floor Manager
11.2016 - 05.2018

Job overview

  • Managed store inventory and stock levels to maintain availability of products.
  • Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
  • Oversaw supply restocking, area cleaning, and product organization.
  • Evaluated staff performance regularly to identify areas for improvement or commendation.

Zaraz UK

Operations Manager
07.2016 - 10.2016

Job overview

  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Zara UK

Department Manager
05.2018 - 04.2023

Job overview


  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Commune Office, Tax Departmen

Office Administration Assistant
05.2023 - Current

Job overview

  • Executed comprehensive tax assessments within forestry, agricultural, and property sectors.
  • Collaborated with accounting teams to integrate financial data into accurate tax reporting.
  • Collaborated with legal team to enforce tax liens, resulting in the recovery of unpaid taxes.
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.

Education

Trinity College London
Dartford, UK

from English Language
01.2010 - 04.2023

Medical College
Białystok, Poland

from Massage

XII High School
Bialystok, Poland

from Art

Skills

open to new experiences

Interests

Art, music, psychology, food

Timeline

Office Administration Assistant

Commune Office, Tax Departmen
05.2023 - Current

Department Manager

Zara UK
05.2018 - 04.2023

Floor Manager

Zara UK
11.2016 - 05.2018

Operations Manager

Zaraz UK
07.2016 - 10.2016

Sales Assistant

Zara UK
09.2013 - 07.2016

Trinity College London

from English Language
01.2010 - 04.2023

Medical College

from Massage

XII High School

from Art
Malwina Charkiewicz