Psychology
Malwina Stykowska
Rzeszów
Summary
A well-rounded and professional team player committed to continuous learning and development that brings forth a motivated attitude and a variety of powerful skills.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Receptionist
Hotel Alexander
05.2023 - 04.2024
- Greeting and welcoming clients and visitors while creating a positive first impression of the company,
- Managing security and telecommunications systems,
- Taking and ensuring messages are passed to the appropriate staff member in time,
- Overseeing office services like cleaners and maintenance service providers,
- Maintaining safety and hygiene standards of the reception area,
- The hotel was managed by the British company that supported British forces, so speaking flawless English was obligatory.
Specialist for Study Process
Wyższa Szkoła Informatyki I Zarządzania
06.2021 - 01.2022
- Providing support to international students on the daily basis (in English),
- Providing information pertaining to the course of studies,
- Issuing certificates and documents,
- Verifying received documents and monitoring data in the system.
Business Travel Counselor
CWT Travel Agency
06.2017 - 12.2020
- Customer service responsibility, providing support to international clients on a daily basis (in both English and Polish),
- Booking all modes of transportation including flights, hotels and ground transport through GDS (Sabre),
- Providing customer assistance in emergency situations.
Education
Master of Arts - English Philology
University of Rzeszów
Rzeszów, Poland 10.2019 - 07.2021
Bachelor of Arts - English Philology
University of Rzeszów
Rzeszów, Poland 10.2016 - 07.2019
Skills
Interests
Foreign languages
Personal development
Travelling
Timeline
Receptionist
Hotel Alexander
05.2023 - 04.2024
Specialist for Study Process
Wyższa Szkoła Informatyki I Zarządzania
06.2021 - 01.2022
Master of Arts - English Philology
University of Rzeszów
10.2019 - 07.2021
Business Travel Counselor
CWT Travel Agency
06.2017 - 12.2020
Bachelor of Arts - English Philology
University of Rzeszów
10.2016 - 07.2019
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