Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Malwina Stykowska

Malwina Stykowska

Rzeszów

Summary

A well-rounded and professional team player committed to continuous learning and development that brings forth a motivated attitude and a variety of powerful skills.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Receptionist

Hotel Alexander
05.2023 - 04.2024
  • Greeting and welcoming clients and visitors while creating a positive first impression of the company,
  • Managing security and telecommunications systems,
  • Taking and ensuring messages are passed to the appropriate staff member in time,
  • Overseeing office services like cleaners and maintenance service providers,
  • Maintaining safety and hygiene standards of the reception area,
  • The hotel was managed by the British company that supported British forces, so speaking flawless English was obligatory.

Specialist for Study Process

Wyższa Szkoła Informatyki I Zarządzania
06.2021 - 01.2022
  • Providing support to international students on the daily basis (in English),
  • Providing information pertaining to the course of studies,
  • Issuing certificates and documents,
  • Verifying received documents and monitoring data in the system.

Business Travel Counselor

CWT Travel Agency
06.2017 - 12.2020
  • Customer service responsibility, providing support to international clients on a daily basis (in both English and Polish),
  • Booking all modes of transportation including flights, hotels and ground transport through GDS (Sabre),
  • Providing customer assistance in emergency situations.

Education

Master of Arts - English Philology

University of Rzeszów
Rzeszów, Poland
10.2019 - 07.2021

Bachelor of Arts - English Philology

University of Rzeszów
Rzeszów, Poland
10.2016 - 07.2019

Skills

    Computer Proficiency

    Fast Learner

    Communication Skills

    Problem Solving

    Highly responsible and reliable

    Ability to work under pressure

    Information Protection

    Organization skills

    Team Collaboration

    Self Motivation

    Interests

    Psychology

    Foreign languages

    Personal development

    Travelling

    Timeline

    Receptionist

    Hotel Alexander
    05.2023 - 04.2024

    Specialist for Study Process

    Wyższa Szkoła Informatyki I Zarządzania
    06.2021 - 01.2022

    Master of Arts - English Philology

    University of Rzeszów
    10.2019 - 07.2021

    Business Travel Counselor

    CWT Travel Agency
    06.2017 - 12.2020

    Bachelor of Arts - English Philology

    University of Rzeszów
    10.2016 - 07.2019
    Malwina Stykowska