MandharaSindhu KrishnaRao
Warsaw
Summary
Accomplished Business Analyst with a proven track record at Prime5D. Skilled in requirements gathering and stakeholder management, I significantly boosted customer satisfaction and drove continuous innovation. Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments.
Overview
3
3
years of professional experience
Work History
Business Analyst
Primehealth 5D
02.2019 - 03.2022
- Managed and prioritized the product backlog for multiple projects, ensuring alignment with business goals and timelines. Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Conducted gap analysis and feasibility studies to identify opportunities for process optimization and system enhancements.
- Assisted in documenting business processes and creating detailed business requirement documents (BRDs) for various projects.
Education
Bachelor of Technology - Information Science & Engineering
SJC Institute of Technology
Chikkballapur08.2014
Skills
- Requirements Gathering, Data Analysis, Gap Analysis, Workflow Analysis
- Project Management: Agile, Jira, Confluence
- Documentation: BRD, FRD, Use Cases, User Stories, Process Flow Diagrams
- Tools: Microsoft Office Suite, Jira, Trello, Visio, Lucidchart
- Communication: Stakeholder Management, Client Interaction, Cross-functional Team Collaboration
Timeline
Business Analyst
Primehealth 5D
02.2019 - 03.2022
Bachelor of Technology - Information Science & Engineering
SJC Institute of Technology
Similar Profiles
Laronda McGeeLaronda McGee
Call Center Team Lead at Primehealth Medical CenterCall Center Team Lead at Primehealth Medical Center
Alex EnglehartAlex Englehart
Head Of Growth at PrimeHealthHead Of Growth at PrimeHealth
SULAIKA MORALESSULAIKA MORALES
Front Desk Supervisor at PrimeHealth Urgent CareFront Desk Supervisor at PrimeHealth Urgent Care