MandharaSindhu KrishnaRao
Warsaw
Summary
Accomplished Business Analyst with a proven track record at Prime5D. Skilled in requirements gathering and stakeholder management, I significantly boosted customer satisfaction and drove continuous innovation. Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments.
Overview
3
3
years of professional experience
Work History
Business Analyst
Primehealth 5D
02.2019 - 03.2022
- Managed and prioritized the product backlog for multiple projects, ensuring alignment with business goals and timelines. Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Conducted gap analysis and feasibility studies to identify opportunities for process optimization and system enhancements.
- Assisted in documenting business processes and creating detailed business requirement documents (BRDs) for various projects.
Education
Bachelor of Technology - Information Science & Engineering
SJC Institute of Technology
Chikkballapur08.2014
Skills
- Requirements Gathering, Data Analysis, Gap Analysis, Workflow Analysis
- Project Management: Agile, Jira, Confluence
- Documentation: BRD, FRD, Use Cases, User Stories, Process Flow Diagrams
- Tools: Microsoft Office Suite, Jira, Trello, Visio, Lucidchart
- Communication: Stakeholder Management, Client Interaction, Cross-functional Team Collaboration
Timeline
Business Analyst
Primehealth 5D
02.2019 - 03.2022
Bachelor of Technology - Information Science & Engineering
SJC Institute of Technology
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