Marcin Kowalczyk

• Provided daily DevOps support & infrastructure maintenance for a Swedish insurer.
• Designed, implemented, and optimized CI/CD pipelines for automated deployments (test & prod).
• Ensured smooth production releases with minimal downtime.
• Developed automation scripts for database management in dev/test workflows.
• Monitored and maintained Kubernetes pod health for high availability.
• Managed updates, testing, and security of key tools (Java, Tomcat, Liquibase).
• Led client-facing Agile ceremonies (dailies, refinements, retrospectives).
• Collaborated with cross-functional teams to boost deployment efficiency & stability.

Key Achievements:

• Developed a custom Apache tool for real-time Kubernetes pod/image tracking, significantly improving version visibility for developers.
• Built a Splunk dashboard with automated alerts for proactive Kubernetes error monitoring (test & prod), enabling rapid issue identification and resolution.
• Developed a custom system to delete unused container images, saving significant repository space.

• Gave local tech support to people in the office, helping them with their computer problems.
• Set up operating systems, different programs, and drivers on company computers for users.
• Configured new company mobile phones and computers so people could use them for work.
• Replaced or upgraded parts like memory or hard drives in company computers when needed.
• Helped move entire computer setups to new spots in the office.

• Looked after the company's computer systems and electronic devices to keep things running smoothly.
• Bought new IT equipment and parts, from choosing suppliers to making orders.
• Checked, found problems, and fixed computers, mobile phones, and other office electronics.
• Made sure the company's data and computer systems were safe by using security rules.
• Set up and updated operating systems, programs, and drivers on people's computers.
• Made regular IT reports (weekly, monthly, quarterly) for the managers.
• Helped with simple website design and did graphics work for the company.
• Did many different hands-on technical jobs and IT projects when needed.

• Configured & deployed PCs and peripherals for new users.
• Provided client technical support (remote/onsite) for hardware, software & network issues.
• Managed user accounts & access rights in local systems and Active Directory.
• Handled email account configuration (MS Outlook, Thunderbird, Office365) and supported migrations.
• Built, upgraded, and maintained diverse client IT infrastructure.
• Managed network setups, server installations, and hardware component replacements.
• Contributed to client IT infrastructure modernization projects, enhancing reliability.

Key Achievements:

• Implemented an automated system for installing software on user computers, leading to significant time savings during setup.
• Successfully deployed an MDM system for a key client, enabling streamlined and secure management of their company mobile phones.