Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
Marcin Orłowski

Marcin Orłowski

Wieliczka,12

Summary

Operations Manager with strong experience in procurement, supplier negotiations, and cost optimization. Successfully ran own business (2019–2021) focused on sourcing and importing goods from Asia, building supplier networks in Thailand, China, Vietnam, and Sri Lanka. Skilled in managing end-to-end procurement processes, including contract negotiations, logistics under CIF/FOB, and distribution to B2B and retail clients. Proactive, detail-oriented, and driven to deliver process improvements and high-quality results in international environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager

CHANG-LUNG LEE ICEAN Restaurants: Urara / Kuku / Pho Ever
05.2025 - Current
  • Managed operations across three restaurants, production, delivery system.
  • Negotiated and collaborated with domestic and international suppliers regarding pricing, delivery terms, and product quality.
  • Full responsibility for procurement process: cost analysis, supplier selection, order management, and delivery compliance.
  • Implemented cost optimization initiatives and efficiency improvements.
  • Coordinated cooperation with external partners (logistics, accounting, technical services).
  • Prepared budgets and financial reports.
  • Designed Excel dashboards and reports to monitor sales performance against budget, providing clear, actionable insights for business strategy
  • Implemented new brand.
  • Implemented and configured GOPOS system.
  • Oversaw shipment from Asia.

Operational Manager

Sakana S.A.
08.2018 - 06.2025
  • Supervised and managed teams of waiters, bartenders, and chefs.
  • Oversaw procurement of supplies and conducted price negotiations with vendors.
  • Implemented and configured POSBISTRO and delivery platforms (Uber, Glovo, Bolt, Wolt etc).
  • Planned and coordinated promotional and branding activities.
  • Ensured compliance with documentation standards (Health & Safety, licenses, allergens).
  • Designed Excel dashboards and reports to monitor sales performance against budget, providing clear, actionable insights for business strategy
  • Reported financial performance and liaised with accounting teams.


Self-employed

Tusimple Marcin Orłowski
01.2019 - 01.2021
  • Researched and identified emerging consumer products in Asian markets with global growth potential.
  • Established and managed supplier relationships in Thailand, China, Vietnam, and Sri Lanka.
  • Negotiated terms and coordinated international shipments using CIF and FOB Incoterms.
  • Successfully imported and distributed products to both B2B clients and retail customers in Poland.
  • Gained hands-on experience in supply chain management, vendor sourcing, and contract negotiations.

Shift Manager

Sheraton Grand
08.2014 - 08.2018

- Managed day-to-day operations of the gastronomy department.

- Supported procurement processes and supplier collaboration.

- Organized and supervised events and banquets.

- Recruited and trained staff.

-Manager on Duty resposibilites

Education

High School Diploma -

Technical Secondary School of Gastronomy & Hospitality
Iwonicz-Zdroj, Poland
06-2010

Skills

  • End-to-end procurement cycle (PR → PO), supplier collaboration, contract negotiations
  • Cost optimization and process improvement
  • Experienced in operational systems (POS GOPOS, Resthub, delivery platforms) – transferable to ERP/SAP/Ariba
  • Budgeting, reporting, and cooperation with accounting
  • Team leadership and cross-functional collaboration
  • Strong customer service orientation and problem-solving mindset
  • Skilled in using Excel for procurement data analysis, reporting, and budget tracking
  • Driving license: A & B categories

Certification

Six Sigma Yellow Belt

Timeline

Operations Manager

CHANG-LUNG LEE ICEAN Restaurants: Urara / Kuku / Pho Ever
05.2025 - Current

Self-employed

Tusimple Marcin Orłowski
01.2019 - 01.2021

Operational Manager

Sakana S.A.
08.2018 - 06.2025

Shift Manager

Sheraton Grand
08.2014 - 08.2018

High School Diploma -

Technical Secondary School of Gastronomy & Hospitality
Marcin Orłowski