Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Marcin Sewera

Marcin Sewera

Dealer, Inspector, Trainer - Bringing International Casino Standards to Poland
Wrocław

Summary

For almost two decades, I'm part of the casino and gaming industry, out of which almost a decade managing casino operations while maintaining the highest standards of customer experience. As an inspector, I oversee teams and train new dealers and future inspectors, helping them grow professionally. I'm also excited to shape industry trends in Poland and abroad, including roles like tournament poker dealer and introducing games like Ultimate Texas Hold'em. My focus is on building the next generation of croupiers, understanding that the goal is to have clients return again and again.

Overview

18
18
years of professional experience
4
4
Languages

Work History

Casino Dealer

Grand Casino Aš
06.2022 - Current
  • Versatile casino dealer - supporting both poker festivals as a poker dealer and live games as a croupier

Inspector and Trainer

Casinos Poland Sp. z o.o.
02.2013 - Current
  • As an inspector and trainer, I am responsible for ensuring that dealers perform their duties effectively, focusing on client satisfaction, operational excellence, and compliance. I act as a host for guests while providing support to dealers and other casino staff. I assure client satisfaction, identify violations, resolve disputes, and monitoring for potential cheating.

Team Trainer

NOVOMATIC
09.2024 - 09.2024
  • Introducing Ultimate Texas Holdem to prospective casino chain

Table Game Dealer

King's Resort
02.2018 - 04.2023

Poker Dealer

Casino Go4games
02.2018 - 03.2022

Company Owner

Transport'em
06.2016 - 06.2020
  • Usługi transportowe

Training Coordinator

Konsult - Centrum Szkolenia i Doradztwa
06.2011 - 05.2012

Table Game Dealer

Casino Polonia
06.2007 - 06.2008

Education

Magister (Mgr) - Ekonomia Menedżerska

Uniwersytet Wrocławski
01.2011

Licencjat (Lic.) - Ekonomia

Uniwersytet Wrocławski
01.2009

Skills

Gambling knowledge

Excellent customer service

Chip handling proficiency

Stress tolerance

Calculating payouts

Strong mathematical skills

Adaptability to change

Quick decision making

Casino equipment maintenance

Timeline

Team Trainer

NOVOMATIC
09.2024 - 09.2024

Casino Dealer

Grand Casino Aš
06.2022 - Current

Table Game Dealer

King's Resort
02.2018 - 04.2023

Poker Dealer

Casino Go4games
02.2018 - 03.2022

Company Owner

Transport'em
06.2016 - 06.2020

Inspector and Trainer

Casinos Poland Sp. z o.o.
02.2013 - Current

Training Coordinator

Konsult - Centrum Szkolenia i Doradztwa
06.2011 - 05.2012

Table Game Dealer

Casino Polonia
06.2007 - 06.2008

Licencjat (Lic.) - Ekonomia

Uniwersytet Wrocławski

Magister (Mgr) - Ekonomia Menedżerska

Uniwersytet Wrocławski
Marcin SeweraDealer, Inspector, Trainer - Bringing International Casino Standards to Poland