Marek Krzan
Summary
Highly motivated, successful senior manager with 15+ years of multinational customer service, shared service and projects experience. Analytical problem-solver, building and growing various teams of 20+ employees. Looking to leverage my extensive leadership competencies for growth and adding value.
Overview
18
18
years of professional experience
Work History
Senior Manager Payroll
Pratt & Whitney Shared Services / Raytheon Technologies
06.2017 - Current
- Managing global HR and Payroll transformation project for 14 Business Units in Poland serving over 10k employees, including implementation of new HR and Payroll systems SAP, WD, ADP GV, SNOW, 8x8
- Establishing international Payroll Shared Service hub in Poland
- Providing payroll service for 12 international locations with ADP Streamline / Celergo model
- Continuous improvement of payroll, social security and HR processes expanding the shared service footprint by transitioning new processes 100% paperless
- Cooperating with Global Payroll, HR, Total Rewards and project sponsors for best-in-class payroll services
- Building and maintaining strong relationship with ADP - vendor management - partnership for payroll system Global View
- Assuring high quality operational standards, policies and procedures to comply with statutory regulations, GDPR and internal procedures
- Providing strong leadership to enhance team productivity enabling continues growth with excellent retention rate of 95%
- Accountability for meeting key performance indicators related to payroll, operational level agreements, and service levels
- Managing recurring business review meetings with BU leadership to assure accurate, timely and top-quality payroll services
- Handling employee payroll related queries - contact center.
Senior Manager Finance
Pratt & Whitney Shared Services
06.2016 - 08.2017
- Managing group of four finance business areas - Aftermarket Finance, Marketing, Planning and Credit Control
- Financial processes transformation and transition
- Maintaining business relationship with business owners
- Assuring continuous improvement in communication between remote teams worldwide.
Finance Manager
Pratt & Whitney Shared Services
03.2014 - 06.2016
- Managing Credit Control Team for EMEA region
- Ensuring required cash flow and supporting resolution of the overdue and disputed items
- Supporting customers and business operations by monitoring daily activities and mentoring team members.
Financial Analyst
Pratt & Whitney Shared Services
06.2010 - 03.2014
- Financial Risk Management - cash collection team
- Operating on multimillion $ portfolio
- Risk management, cash collection, financial reporting.
Business Travel Consultant
Carlson Wagonlit Travel
10.2009 - 05.2010
- Customer service for EMEA, APJ, Americas
- Travel arrangement for business customers incl. executives, supporting special needs and ad hoc changes.
Shift Manager
Adecco Recruitment UK / Moy Park
06.2006 - 02.2008
- Supervision of 50+ employee groups of multinational temporary staff over 6 departments in a production plant
- Cultivating professional working relationship with management
- Planning and monitoring resources to meet production needs and quality compliance.
Education
M.D. - Economics of Marketing & Management
University of Rzeszów
06.2005
Customer Service Management by Finnamore Group
International Diploma: Irish Credit Management
Leadership Development Centre
Skills
- Customer experience
- People skills
- Leadership
- Project management
- HR & Payroll transformation
- Troubleshooting and problem solving
- Finance &Payroll management
- Vendor management
- Risk management
- Cross-functional collaboration
- SAP, Workday, ADP Global View, ServiceNow, 8x8
Languages
Polish
Native language
English
Proficient
C2
German
Elementary
A2
Hobbies and Interests
- Bike riding
- Water sports
- Camping
Timeline
Senior Manager Payroll
Pratt & Whitney Shared Services / Raytheon Technologies
06.2017 - Current
Senior Manager Finance
Pratt & Whitney Shared Services
06.2016 - 08.2017
Finance Manager
Pratt & Whitney Shared Services
03.2014 - 06.2016
Financial Analyst
Pratt & Whitney Shared Services
06.2010 - 03.2014
Business Travel Consultant
Carlson Wagonlit Travel
10.2009 - 05.2010
Shift Manager
Adecco Recruitment UK / Moy Park
06.2006 - 02.2008
M.D. - Economics of Marketing & Management
University of Rzeszów
Customer Service Management by Finnamore Group
International Diploma: Irish Credit Management
Leadership Development Centre
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