Maria Kujawka

• Prepared and mailed invoices to customers (through SAP system).
• Generated monthly and quarterly invoices for customers in multiple formats to provide transparency.
• Took over and implemented billing procedures to enforce compliance with company policies (trained in Switzerland, Sweden, France, Germany).
• Handled customer inquiries , claims and suggestions courteously and professionally.
• Cross-trained and provided backup support for other units- sales, orders.

Within Getinge Financial Services:

• Adhered to banking standards and government lending guidelines for loan services.
• Organized and finalized loan applications for underwriter review.
• Obtained and interpreted financial statements to assist in credit limit reviews.
• Uploaded completed applications to appropriate credit system.
• Maintained strict confidentiality of bank records and client information.
• Collaborated with other departments to promptly process loan applications.

• Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
• Handled claims ,processed rebills, credits, refunds.
• Worked with multiple departments to check proper billing information.
• Received, sorted and distributed incoming mail.
• Researched and resolved billing discrepancies to enable accurate billing.
• Reviewed and reconciled customer accounts to manage accuracy of payments.

• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Wrote and published articles for Jagiellonski24.pl
• Collaborated with editors and other journalists to create compelling content.
• Applied understanding of public opinion, social media, and traditional media use to create engaging and attention-grabbing stories.
• Wrote pieces and news stories for online publication, coordinating images and layout to deliver proper presentation.
• Researched and analyzed newsworthy events, trends and issues.