Marian Ostash
Tarnow
Summary
Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action. Reliable Dispatcher with 3 years of experience. Extensive expertise in tracking and delivery confirmation. Dedicated team player with excellent communication skills.
Overview
2
2
years of professional experience
Work History
Truck Dispatcher
VIB Express Inc.
01.2022 - Current
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Coordinated dispatching of 6 drivers to accomplish daily delivery requirements.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Received new orders, prepared documentation, and assigned personnel.
- Provided customers with information on products and services.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
Education
Master of Science - International Law
National University Odessa Law Academy
Odessa Ukraine02.2022
Skills
- Effective Customer Service
- Traffic Monitoring
- Equipment Location Identification
- Materials Ordering
- Paperwork and Documentation
- Logistical Operations
- Creative Solutions
- Service Dispatching
- Communications Strategies
- Driver Coordination
- Driver Communications
- Issue Resolution
- Client Correspondence
- Tracking Tasks
- Freight Forwarding
- Team Collaboration
- Written and Oral Communications
- Trucking Dispatching
Timeline
Truck Dispatcher
VIB Express Inc.
01.2022 - Current
Master of Science - International Law
National University Odessa Law Academy
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