Mariana Luharieva
Grodzisk Mazowiecki
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Operations Assistant
LIMITED LIABILITY COMPANY VEKTOR-FK (LLC VEKTOR-FK)
09.2016 - 07.2020
- Gathered, organized and input information into digital database.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Completed reports and paperwork on critical information impacting operations.
- Handled administrative and data entry work for staff.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Insurance Agent
Global Insurance Compani "Generali"
03.2014 - 06.2016
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Investigated and processed claims swiftly to keep customers satisfied.
- Created detailed reports for management to track performance and sales.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
Education
Bachelor of Accountancy - Accounting And Finance
Ternopil National Economic University
Ivano-Frankivsk, Ukraine06.2008
Skills
- Documentation Creation
- Critical Thinking
- Work under pressure
- Document and File Management
- Organize Files
- Leadership
- Logistical Coordination
- Data Communications
- Business Correspondence
- Office Supplies and Inventory
- Excellent computer skills - Word, Excel and Internet
Timeline
Operations Assistant
LIMITED LIABILITY COMPANY VEKTOR-FK (LLC VEKTOR-FK)
09.2016 - 07.2020
Insurance Agent
Global Insurance Compani "Generali"
03.2014 - 06.2016
Bachelor of Accountancy - Accounting And Finance
Ternopil National Economic University
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