Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Marie Consolatrice NZAMWITURIKI

IT
Kraków

Summary

Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen. Eager to leverage my experience and skills in IT to contribute to a dynamic technology-driven environment in Poland.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cloud Engineer Support

INES Incubation Center (Rwanda)
09.2021 - 06.2023
  • Assisted with deploying cloud solutions and monitoring cloud infrastructure for clients
  • Provided Level 1 technical support for cloud services including Microsoft Azure and AWS
  • Collaborated with senior engineers in migrating on-premise solutions to cloud environments, improving scalability and reducing costs
  • Documented issues and solutions in a knowledge base, contributing to a more efficient support process
  • Monitored and maintained system backups, ensuring business continuity.

IT Support Engineer

Star Times (Rwanda)
03.2018 - 08.2020
  • Installed and configured workstations, servers, and network devices, contributing to a 20% improvement in system uptime
  • Assisted in troubleshooting networking issues and ensuring consistent internet connectivity across office locations
  • Managed IT ticketing system and ensured all incidents were resolved within SLA timelines
  • Trained employees on basic IT troubleshooting, reducing incoming support tickets by 15%.

Education

Master’s Degree - Logistics And Marketing Management

Academy of Management And Administration in Opole (Poland)
Poland
02.2026

Bachelor’s Degree - Biotechnology

INES Ruhengeri (Rwanda)
Rwanda
12.2022

Skills

    Windows

    Linux

    MacOS

    Microsoft Office Suite

    Virtualization (VMware, Hyper-V)

    TCP/IP

    VPN

    Firewalls

    LAN/WAN troubleshooting

    Troubleshooting hardware and software issues

    User support

    Problem-solving

    Communication (both technical and non-technical audiences)

    Time management

    Adaptability

    Team collaboration

    Cloud Computing

    API Development

    DevOps principles

    Scripting Languages

Languages

English
Advanced
C1
French
Intermediate
B1

Certification

  • Microsoft Certified: Azure Fundamentals
  • Successfully obtained certificate in Microsoft AZURE Administrator
  • Information Technology, Cloud Computing and Computer Maintenance Rwanda Polytechnic, Kigali
  • Completed Computer Maintenance and cloud computing on High Certificate level

Timeline

Cloud Engineer Support

INES Incubation Center (Rwanda)
09.2021 - 06.2023

IT Support Engineer

Star Times (Rwanda)
03.2018 - 08.2020

Master’s Degree - Logistics And Marketing Management

Academy of Management And Administration in Opole (Poland)

Bachelor’s Degree - Biotechnology

INES Ruhengeri (Rwanda)

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Marie Consolatrice NZAMWITURIKIIT