Marie Jennifer Adriana Sautron
Roche Bois Port Louis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills.
Overview
6
6
years of professional experience
Work History
Customer Care Advisor
Blue Connect LTD
Ebene
07.2023 - 07.2024
- A full time job.
- Resolved customer complaints via phone, email, mail or social media.
- Followed up with customers to ensure their issues were resolved satisfactorily.
- Identified customer needs and provided appropriate solutions.
- Provided accurate, valid and complete information to customers by using the right methods and tools.
Salesperson
Quincaillerie Route 66
Port Louis
12.2021 - 07.2022
- A part-time job.
- Maintained accurate records of customer interactions and transactions.
- Assisted customers in selecting appropriate products or services for their needs.
- Compiled reports on sales activity, progress towards goals, and other metrics.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Housekeeping Coordinator
Intercontinental Resort Mauritius
Balaclava
07.2021 - 11.2021
- A full time job.
- Reviewed daily reports from supervisors to ensure that all assigned tasks were completed satisfactorily.
- Assisted in resolving customer complaints regarding cleanliness issues promptly and efficiently.
- Maintained effective communication with other departments within the hotel to coordinate services effectively.
- Reviewed invoices from suppliers related to housekeeping services and supplies purchased.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Managed team of employees, daily progress reports and overall project planning.
Life Insurance Sales Agent
Swan Insurance
Port Louis
11.2020 - 07.2021
- Developed and implemented sales strategies to increase life insurance sales.
- Negotiated with prospective customers to close deals for life insurance policies.
- Provided comprehensive information on the features, benefits and risks associated with various life insurance plans.
Hotel Waitress
Anelia Hotel And Spa
Flic En Flac
06.2020 - 10.2020
- Greeted guests in a friendly and professional manner.
- Assisted guests with menu selections, providing detailed descriptions of each dish.
- Ensured that dining areas were kept clean and organized during shifts.
Restaurant Waitress
Ty Breiz Restaurant
Port Louis
02.2020 - 05.2020
- Part time job.
- Took orders for food and drinks, ensuring accuracy when entering items into the POS system.0c00
- Advised guests on specials and menu items, including ingredients and preparation methods.
- Checked back with guests after delivering their meals to ensure satisfaction with service and quality of food.
Salesperson
Neptune
Port Louis
11.2018 - 12.2018
- A part-time job during school holidays.
- Advised customers on the latest product features and benefits.
- Greeted and assisted customers to foster positive experiences.
Education
Loreto College
Port Louis, Mauritius10-2018
Skills
- Data Entry
- Organizational Skills
- Written Communication
- Planning and coordination
- Patient
- Self-motivated
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Timeline
Customer Care Advisor
Blue Connect LTD
07.2023 - 07.2024
Salesperson
Quincaillerie Route 66
12.2021 - 07.2022
Housekeeping Coordinator
Intercontinental Resort Mauritius
07.2021 - 11.2021
Life Insurance Sales Agent
Swan Insurance
11.2020 - 07.2021
Hotel Waitress
Anelia Hotel And Spa
06.2020 - 10.2020
Restaurant Waitress
Ty Breiz Restaurant
02.2020 - 05.2020
Salesperson
Neptune
11.2018 - 12.2018
Loreto College
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