Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marie Jennifer Adriana Sautron

Roche Bois Port Louis

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with strong organizational skills.

Overview

6
6
years of professional experience

Work History

Customer Care Advisor

Blue Connect LTD
Ebene
07.2023 - 07.2024
  • A full time job.
  • Resolved customer complaints via phone, email, mail or social media.
  • Followed up with customers to ensure their issues were resolved satisfactorily.
  • Identified customer needs and provided appropriate solutions.
  • Provided accurate, valid and complete information to customers by using the right methods and tools.

Salesperson

Quincaillerie Route 66
Port Louis
12.2021 - 07.2022
  • A part-time job.
  • Maintained accurate records of customer interactions and transactions.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Compiled reports on sales activity, progress towards goals, and other metrics.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.

Housekeeping Coordinator

Intercontinental Resort Mauritius
Balaclava
07.2021 - 11.2021
  • A full time job.
  • Reviewed daily reports from supervisors to ensure that all assigned tasks were completed satisfactorily.
  • Assisted in resolving customer complaints regarding cleanliness issues promptly and efficiently.
  • Maintained effective communication with other departments within the hotel to coordinate services effectively.
  • Reviewed invoices from suppliers related to housekeeping services and supplies purchased.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Managed team of employees, daily progress reports and overall project planning.

Life Insurance Sales Agent

Swan Insurance
Port Louis
11.2020 - 07.2021
  • Developed and implemented sales strategies to increase life insurance sales.
  • Negotiated with prospective customers to close deals for life insurance policies.
  • Provided comprehensive information on the features, benefits and risks associated with various life insurance plans.

Hotel Waitress

Anelia Hotel And Spa
Flic En Flac
06.2020 - 10.2020
  • Greeted guests in a friendly and professional manner.
  • Assisted guests with menu selections, providing detailed descriptions of each dish.
  • Ensured that dining areas were kept clean and organized during shifts.

Restaurant Waitress

Ty Breiz Restaurant
Port Louis
02.2020 - 05.2020
  • Part time job.
  • Took orders for food and drinks, ensuring accuracy when entering items into the POS system.0c00
  • Advised guests on specials and menu items, including ingredients and preparation methods.
  • Checked back with guests after delivering their meals to ensure satisfaction with service and quality of food.

Salesperson

Neptune
Port Louis
11.2018 - 12.2018
  • A part-time job during school holidays.
  • Advised customers on the latest product features and benefits.
  • Greeted and assisted customers to foster positive experiences.

Education

Loreto College
Port Louis, Mauritius
10-2018

Skills

  • Data Entry
  • Organizational Skills
  • Written Communication
  • Planning and coordination
  • Patient
  • Self-motivated

Languages

French
First Language
English
Upper Intermediate (B2)
B2

Timeline

Customer Care Advisor

Blue Connect LTD
07.2023 - 07.2024

Salesperson

Quincaillerie Route 66
12.2021 - 07.2022

Housekeeping Coordinator

Intercontinental Resort Mauritius
07.2021 - 11.2021

Life Insurance Sales Agent

Swan Insurance
11.2020 - 07.2021

Hotel Waitress

Anelia Hotel And Spa
06.2020 - 10.2020

Restaurant Waitress

Ty Breiz Restaurant
02.2020 - 05.2020

Salesperson

Neptune
11.2018 - 12.2018

Loreto College

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Marie Jennifer Adriana Sautron