Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative
Mariia Konarska

Mariia Konarska

Spanish Translator
Lviv

Summary

Experienced in costumer management and support with over 2 years experience. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

2
2
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Training Learning Specialist (Spanish Lenguage)

Nestlé Business Services in Europe
Lviv
04.2021 - Current
  • Coordinate technical issues and align resolutions with impacted teams.
  • Coordinate system testing ,analysis of results,deployment of new functionalities and services;
  • Constantly Review KPIs and ways of working to identify opportunities for continuous improvement using NCE methodology;
  • Conduct functional and refresher training for new joiners & transferee employees.


Sales Manager

Agro doctor EU
Lviv
12.2020 - 04.2021
  • Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
  • Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
  • Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales
  • Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility

Translator and Interpreter Spanish

Freelance
Madrid
01.2020 - 07.2020
  • Psychological books translation
  • Spanish interpreter

Education

Bachelor of Science - Social-culture And Touristic Animation

IES Felipe Trigo
Madid
09.2019 - 06.2020

Logistic Courses - Logistics Management

Colon Academy
Madrid
01.2019 - 09.2019

Skills

    Training and coaching

undefined

Languages

English certificate B2. Fluent in Spanish, I have been living for 4 years in Madrid, received the local education.

Certification

Optimization of the logistic chain

Timeline

English Advanced level

07-2022

Training Learning Specialist (Spanish Lenguage)

Nestlé Business Services in Europe
04.2021 - Current

Sales Manager

Agro doctor EU
12.2020 - 04.2021

Translator and Interpreter Spanish

Freelance
01.2020 - 07.2020

Bachelor of Science - Social-culture And Touristic Animation

IES Felipe Trigo
09.2019 - 06.2020

Logistic Courses - Logistics Management

Colon Academy
01.2019 - 09.2019

Optimization of the logistic chain

01-2019
Mariia KonarskaSpanish Translator