Mariia Konarska
Spanish Translator
Lviv
Summary
Experienced in costumer management and support with over 2 years experience. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Training Learning Specialist (Spanish Lenguage)
Nestlé Business Services in Europe
Lviv
04.2021 - Current
- Coordinate technical issues and align resolutions with impacted teams.
- Coordinate system testing ,analysis of results,deployment of new functionalities and services;
- Constantly Review KPIs and ways of working to identify opportunities for continuous improvement using NCE methodology;
- Conduct functional and refresher training for new joiners & transferee employees.
Sales Manager
Agro doctor EU
Lviv
12.2020 - 04.2021
- Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
- Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
- Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales
- Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility
Translator and Interpreter Spanish
Freelance
Madrid
01.2020 - 07.2020
- Psychological books translation
- Spanish interpreter
Education
Bachelor of Science - Social-culture And Touristic Animation
IES Felipe Trigo
Madid 09.2019 - 06.2020
Logistic Courses - Logistics Management
Colon Academy
Madrid 01.2019 - 09.2019
Skills
Training and coaching
Reliability
Dedication
Reporting
Time management
Languages
English certificate B2. Fluent in Spanish, I have been living for 4 years in Madrid, received the local education.
Certification
Optimization of the logistic chain
Timeline
English Advanced level
07-2022
Training Learning Specialist (Spanish Lenguage)
Nestlé Business Services in Europe
04.2021 - Current
Sales Manager
Agro doctor EU
12.2020 - 04.2021
Translator and Interpreter Spanish
Freelance
01.2020 - 07.2020
Bachelor of Science - Social-culture And Touristic Animation
IES Felipe Trigo
09.2019 - 06.2020
Logistic Courses - Logistics Management
Colon Academy
01.2019 - 09.2019
Optimization of the logistic chain
01-2019