Mariia Zolotarova

Delivered consistent coffee quality while working as sole cafe barista.
Coordinated daily barista tasks, from drink preparation to customer requests.
Owned head barista duties by training baristas and managing cafe counts and supplies.

• Collaborated closely with management.
• Performed excellent brewing of both espresso and alternative coffee drinks, as well as latte art.
• Spearheaded staff training.
• Managed inventory control to avoid stock shortages during peak hours.
• Built strong relationships with customers.

Had various waiting and bartending experiences throughout the years in both Ukraine and Poland, and consider myself a specialist in customer service.

Communicated with coworkers and managers properly as well, prepared beverages, served tables and did opening/closing procedures.

• Ensured smooth restaurant operation by effectively managing reservations system.
• Provided top-notch service to customers, improved overall dining experience.
• Advanced team efficiency by assisting in training new waitstaff members.
• Made range of alcoholic and non-alcoholic mixed drinks for establishment guests.