Marina Chuchuk
Poznan,Poland
Summary
Retail professional with 9+ years of experience in sales, customer service, and team leadership across fashion, electronins and luxury retail sectors. Strong background in customer engagement, sales performance, merchandising, and team supervision. Recognized for delivering exceptional customer experiences and consistently supporting business growth and operational excellence.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Supervisor
Bimba Y Lola
, Poland
2023.11 - 2025.05
- Supervised daily store operations and supported the team.
- Delivered excellent customer service and resolved customer issues.
- Trained and coached team members.
- Monitored sales performance and achieved store targets.
- Managed stock, visual merchandising, and cash handling.
Specialist
Apple
Dubai, United Arab Emirates
2022.10 - 2023.03
- Provided exceptional customer service and personalized product recommendations.
- Demonstrated Apple products and guided customers through purchasing decisions.
- Supported sales goals while delivering an outstanding in-store experience.
- Maintained product knowledge and collaborated with the retail team.
Brand Representative
Hollister Fashion LLC
Dubai, United Arab Emirates
2021.01 - 2022.10
- Interact with customers to ensure they have an outstanding experience. Anticipate store needs, read body language and pick up on cues to help customers.
- Keeps up-to-date on merchandise choices and uses suggestive selling/outfitting skills to share knowledge with customers.
- Delivers an in-store experience focused on the customer, ensuring a fast, easy and exciting shopping experience.
- Follows all fitting room procedures; Audits for size availability, fills store efficiently and quickly, and ensures assigned zones are standardized and merchandise is steamed and stacked neatly for ease of shopping.
Sales Associate
Suitsupply
Dubai, United Arab Emirates
2016.07 - 2018.03
- Excellent customer service, leading by example on the sales floor;
- Ensure presentable and perfect customer conduct is maintained;
- Maximize sales promotion and brand activities, including mall podiums through effective planning and preparation to meet sales targets;
- Constantly seek new opportunities to drive and create additional sales;
- Develop an annual strategy to meet sales targets, develop the team and increase business.
Sales associate
Al Tayer Group
Dubai, United Arab Emirates
2013.11 - 2016.06
- Escort and direct customers to the correct shelf that holds their choice of products;
- Provide customers with product information and demonstrate product features;
- Provide customers with pricing information and any special discounts or promotions that the store is offering;
- Attach price tags to each item and make sure that they reflect updated price information;
- Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned periodically;
Education
Marketing and Logistics
INSTITUTUL INTERNATIONAL DE MANAGEMENT IMI-NOVA
Moldova 2012.09 - 2015.06
Civil Right Law, Administrative Lawcollege
Administrative Law college
Moldova 2011.09 - 2015.06
Skills
- Communication
- Time Management
- Customer Service
- Problem Solving
- Sales
- Visual merchandising
Languages
English
Advanced
Russian
Fluent
Romanian Native
Fluent
Polish
Upper intermediate
Ukrainian
Fluent
Hobbies
Exploring distant lands, Getting lost in a good book, Capturing moments, Feeling the music, Every kind of sport
Trainings
- Customer Service Al Tayer Group
- Retail reality Al Tayer Group
- Time Management Al Tayer Group
Timeline
Supervisor
Bimba Y Lola
2023.11 - 2025.05
Specialist
Apple
2022.10 - 2023.03
Brand Representative
Hollister Fashion LLC
2021.01 - 2022.10
Sales Associate
Suitsupply
2016.07 - 2018.03
Sales associate
Al Tayer Group
2013.11 - 2016.06
Marketing and Logistics
INSTITUTUL INTERNATIONAL DE MANAGEMENT IMI-NOVA
2012.09 - 2015.06
Civil Right Law, Administrative Lawcollege
Administrative Law college
2011.09 - 2015.06