Mariusz Jurak
Lublin
Summary
At Sygnity SA, I spearheaded strategic planning and operational excellence, achieving significant efficiency improvements and fostering a culture of innovation. My leadership not only enhanced customer relations but also drove substantial business growth. Skilled in both organizational development and process improvements, I successfully expanded market presence and optimized cost savings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
27
27
years of professional experience
Work History
Vice President of Operations
Sygnity SA
06.2022 - Current
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Implemented new technologies to automate processes, resulting in reduced labor costs and increased efficiency.
- Established performance goals for department and outlined processes for achievement.
- Improved overall company reputation through effective public relations campaigns and corporate social responsibility initiatives.
- Developed strategic plans that aligned with organizational goals, ensuring long-term growth and sustainability.
- Drove expansion into new markets by researching opportunities, evaluating risks, and executing successful entry strategies.
- Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
- Identified opportunities to improve business process flows and productivity.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Increased profitability with cost control measures and revenue generation initiatives.
- Cultivated key partnerships with industry leaders, enhancing company's visibility and strategic positioning.
- Improved operational resilience by establishing robust risk management protocols and contingency plans.
CEO
Sygnity SA
03.2022 - 06.2022
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Cultivated company-wide culture of innovation and collaboration.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
Vice President
Sygnity SA
05.2017 - 03.2022
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Identified opportunities to improve business process flows and productivity.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Represented organization at industry conferences and events.
- Oversaw business-wide changes to modernize procedures and organization.
- Monitored key business risks and established risk management procedures.
- Cultivated company-wide culture of innovation and collaboration.
- Developed innovative sales and marketing strategies to facilitate business expansion.
General Director Of Operations
Sygnity SA
05.2015 - 05.2017
- Increased operational efficiency by streamlining processes and implementing cost-saving measures.
- Built strong relationships with key stakeholders, fostering collaboration and partnerships for mutual success.
- Developed budgets and financial forecasts, ensuring accurate allocation of resources for maximum efficiency.
- Implemented quality control measures to maintain high standards of products and services.
- Monitored market trends and competitor activities, adjusting strategies as needed to maintain a competitive edge in the industry.
- Led change management efforts during major organizational restructuring initiatives that resulted in leaner operations without sacrificing productivity or customer satisfaction.
- Managed cross-functional teams to ensure smooth day-to-day operations and timely project completion.
- Drove innovation within the company through continuous research into new technologies, methodologies, and best practices in operations management.
- Developed and executed strategic plans for long-term business growth and profitability.
Business Unit Director
Sygnity SA
03.2012 - 05.2015
- Expanded the company''s footprint into new markets by conducting thorough market research, establishing partnerships, and executing successful sales strategies.
- Mentored and developed team members for professional growth, leading to higher employee retention rates and improved performance.
- Enhanced customer satisfaction through continuous improvement initiatives focused on product quality and service delivery excellence.
- Increased overall business unit performance by implementing strategic initiatives and driving operational excellence.
- Analyzed competitive landscape and industry trends to determine potential threats or opportunities for future growth.
- Developed and executed business plans for sustainable growth, achieving significant year-over-year revenue increase.
- Restructured the organization of the business unit to better align with strategic objectives and enhance overall efficiency.
Senior Project Manager
ComputerLand SA
07.2008 - 03.2012
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Communicated project plans and progress to key stakeholders and project contributors.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Established and managed change management processes to fulfill successful project transitions.
IT Project Manager
ComputerLand SA
10.2005 - 07.2008
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
Business Solutions Architect
ComputerLand SA
11.2004 - 10.2005
- Conducted comprehensive assessments of client needs, identifying opportunities for growth and improvement through innovative technology solutions.
- Spearheaded digital transformation initiatives that led to greater automation and integration, resulting in significant productivity gains.
- Achieved cost savings through the strategic sourcing of hardware and software solutions, leveraging vendor relationships to negotiate favorable pricing terms.
- Facilitated seamless integrations between disparate systems through careful planning and design considerations, ensuring smooth interoperability across various technologies.
- Led successful migrations from legacy systems to modern platforms, minimizing downtime and maximizing benefits realization for stakeholders.
IT Consultant
Computerland SA
08.2001 - 10.2004
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
- Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Provided training sessions on new technologies and best practices, enhancing team members'' knowledge and skills in the field of IT consulting.
Clerk
WBC BANK SA
01.1998 - 07.2001
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
Education
MBA - Management
University of Illinois At Urbana-Champaign
Lublin, Poland10-2003
Master of Science - Management And Marketing
Maria Curie-Sklodowska University
Lublin, Poland06-2002
Skills
- Strategic planning and execution
- Organizational development
- Cost analysis and savings
- Business development
- Operations management
- Leadership training
- Capital spending
- Strategy development
- Process improvements
- Growth management
- Customer relations
Languages
English
Native language
Polish
Proficient
C2
Timeline
Vice President of Operations
Sygnity SA
06.2022 - Current
CEO
Sygnity SA
03.2022 - 06.2022
Vice President
Sygnity SA
05.2017 - 03.2022
General Director Of Operations
Sygnity SA
05.2015 - 05.2017
Business Unit Director
Sygnity SA
03.2012 - 05.2015
Senior Project Manager
ComputerLand SA
07.2008 - 03.2012
IT Project Manager
ComputerLand SA
10.2005 - 07.2008
Business Solutions Architect
ComputerLand SA
11.2004 - 10.2005
IT Consultant
Computerland SA
08.2001 - 10.2004
Clerk
WBC BANK SA
01.1998 - 07.2001
MBA - Management
University of Illinois At Urbana-Champaign
Master of Science - Management And Marketing
Maria Curie-Sklodowska University
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