MARTA MIKSA
Lodz,10
Summary
With over 4 years of experience in the Renewable Energy Sector (RES), I specialize in building long-term business relationships and effective communication. My entrepreneurial background has taught me employer expectations, which enhances my ability to quickly adapt to changing market and technological conditions. I am determined in achieving set sales and development goals, as evidenced by my successful track record. Additionally, thanks to multiple educational trips to England, I possess an intermediate level of English, enabling effective communication in an international work environment.
Overview
12
12
years of professional experience
Work History
Sales Manager
EC Group Sp.zo.o.
Pigża, Poland
05.2021 - Current
- Selling photovoltaic modules.
- Handling and managing customer orders.
- Database maintenance.
- Ensuring proper document flow and information exchange within the company.
- Acquiring new clients.
- Building long-term relationships
Manager / Owner
Marta Miksa
Sopot, Poland
02.2017 - 05.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.Team building.
- Ensuring professional service.
- Stock control, brand image enhancement, inventory management.
- Supplier relations.
- Competitor monitoring, time management, and payroll.
- Handling challenging situations, scheduling, fostering a positive team atmosphere.
- Responsible for adhering to HACCP and controlling food costs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Vice President
Res Iudicata Contact Center
Łódź, Poland
01.2016 - 12.2016
- Telephone service for Bailiff Offices.
- Outbound calls - debtors, law offices, courts.
- Negotiations.
- Debt collection.
- Correspondence with debtors.
- Client acquisition..
Office Worker
Bailiff Office
Łódź, Poland
02.2012 - 12.2015
- Completed clerical tasks such as filing, copying, and distributing mail. Registering incoming cases, preparing documents, sorting mail.
- Direct contact with debtors.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Master of Science - Polish Philology, Specialization in Journalism
Higher School of Humanities And Economics
Łódź, Poland09.2007
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Subiekt,
- Driving License Cat B,
- Softlex - debt collection software,
- Microsoft Office
Languages
Polish
Native language
English
Intermediate
B1
Timeline
Sales Manager
EC Group Sp.zo.o.
05.2021 - Current
Manager / Owner
Marta Miksa
02.2017 - 05.2020
Vice President
Res Iudicata Contact Center
01.2016 - 12.2016
Office Worker
Bailiff Office
02.2012 - 12.2015
Master of Science - Polish Philology, Specialization in Journalism
Higher School of Humanities And Economics