MARTA MIKSA
Lodz,10
Summary
With over 4 years of experience in the Renewable Energy Sector (RES), I specialize in building long-term business relationships and effective communication. My entrepreneurial background has taught me employer expectations, which enhances my ability to quickly adapt to changing market and technological conditions. I am determined in achieving set sales and development goals, as evidenced by my successful track record. Additionally, thanks to multiple educational trips to England, I possess an intermediate level of English, enabling effective communication in an international work environment.
Overview
12
12
years of professional experience
Work History
Sales Manager
EC Group Sp.zo.o.
05.2021 - Current
- Selling photovoltaic modules.
- Handling and managing customer orders.
- Database maintenance.
- Ensuring proper document flow and information exchange within the company.
- Acquiring new clients.
- Building long-term relationships
Manager / Owner
Marta Miksa
02.2017 - 05.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.Team building.
- Ensuring professional service.
- Stock control, brand image enhancement, inventory management.
- Supplier relations.
- Competitor monitoring, time management, and payroll.
- Handling challenging situations, scheduling, fostering a positive team atmosphere.
- Responsible for adhering to HACCP and controlling food costs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Vice President
Res Iudicata Contact Center
01.2016 - 12.2016
- Telephone service for Bailiff Offices.
- Outbound calls - debtors, law offices, courts.
- Negotiations.
- Debt collection.
- Correspondence with debtors.
- Client acquisition..
Office Worker
Bailiff Office
02.2012 - 12.2015
- Completed clerical tasks such as filing, copying, and distributing mail. Registering incoming cases, preparing documents, sorting mail.
- Direct contact with debtors.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Master of Science - Polish Philology, Specialization in Journalism
Higher School of Humanities And Economics
Łódź, Poland09.2007
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Subiekt,
- Driving License Cat B,
- Softlex - debt collection software,
- Microsoft Office
Languages
Polish
Native language
English
Intermediate
B1
Timeline
Sales Manager
EC Group Sp.zo.o.
05.2021 - Current
Manager / Owner
Marta Miksa
02.2017 - 05.2020
Vice President
Res Iudicata Contact Center
01.2016 - 12.2016
Office Worker
Bailiff Office
02.2012 - 12.2015
Master of Science - Polish Philology, Specialization in Journalism
Higher School of Humanities And Economics
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