Marta Strzyżewska
Warsaw
Summary
Dynamic Sales Manager with a proven track record at British Camp Sp Z O.o, enhancing customer satisfaction and boosting sales revenue through strategic relationship building and effective staff management. Skilled in sales team training and motivational techniques, achieving consistent revenue targets. Expert in managing key accounts, ensuring high levels of client trust and loyalty.
Overview
16
16
years of professional experience
Work History
Sales Manager
British Camp Sp Z O.o
03.2024 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Key Accounts Executive
Pearson Central Europe Sp Z O.o
08.2008 - 12.2020
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Achieved revenue targets consistently through effective negotiation and contract management with key clients.
- Delivered exceptional customer service by promptly addressing inquiries or concerns from key accounts, resulting in increased loyalty and trust from clients.
- Optimized sales performance by identifying opportunities within existing key accounts and upselling accordingly.
- Managed a diverse portfolio of key accounts, ensuring timely delivery of products or services while maintaining high levels of customer satisfaction.
Education
Postgraduate - Psychology of Sales And Marketing
06.2018
Master of Arts - Modern Languages
12.1995
Skills
- Relationship Building
- Sales team training
- Staff Management
- Motivational Skills
- Product Knowledge
- Team Recruiting and Onboarding
- Time Management
Languages
Polish
Native language
English
Proficient
C2
Italian
Beginner
A1
Timeline
Sales Manager - British Camp Sp Z O.o
03.2024 - 08.2024
Key Accounts Executive - Pearson Central Europe Sp Z O.o
08.2008 - 12.2020
SWPS University of Social Sciences And Humanities - Postgraduate, Psychology of Sales And Marketing
University of Warsaw - Master of Arts, Modern Languages
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