Marta Szymanowicz
Szkolna 11L, Skrzeszew
Summary
My passion is social psychology and business psychology - I like to test the theory of these fields in practice.
I direct my career towards foreign markets: this allows me to develop my other passion: learning foreign languages.
In the FRIS survey, I am yellow-red, which means I have a lot of ideas, always find solutions, love creativity and working under the pressure in a changing environment.
Red is emotion, and empathy is my strongest professional and personal quality, which allows me to effectively create business relationships.
If you are looking for an employee with an open, creative mind, taking responsibility for their work, who loves to evolve, learn new skills, but also to achieve goals and targets - you are looking for me.
Overview
12
12
years of professional experience
Work History
International Business Development Specialist
Empik S.A.
09.2022 - Current
- Designed, planned, organized and directed development of project for foreign Merchants on Empik marketplace.
- Searching and acquiring foreign leads - cold calling, cold mailing.
- Business meetings (online) with foreign Merchants.
- Identified Merchants needs and developed content supporting resolve existing obstacles: shipment to Poland, catalog translation, integration with Empik's platform.
- Development and preparation of sales and marketing materials: cold email templates, follow ups, sales pitches, presentations, landing page materials, YouTube video scripts and many more.
- Participation in cooperation projects with foreign partners, including the Italian Trade Agency: preparation and conduct of webinars, development of project-dedicated materials, operational support to partners, participation in stirring comitee meetings.
B2B Sales Specialist
Benefit Systems S.A.
11.2021 - 09.2022
- Acquiring companies willing to purchase sports cards and other non-wage benefits,
- Cold calling, cold mailing, B2B business meetings with HR representatives or board members/company owners.
- Long-term customer acquisition.
- Building long-term customer relationships.
Sales Specialist
Firma Cukiernicza Janczewscy
05.2021 - 10.2021
- Search and acquisition of companies in foreign and Polish markets.
- Provided first-rate service to all Customers and potential Customers.
- Handling orders and solving problems of existing foreign and Polish Customers.
- Participate in the development of the company's portfolio by participating in consumer panels and preparing our own product proposals based on market trends and Customer needs research.
Quality Assurance Specialist, Sales Specialist
Agraimpex Sp. Z O.o.
11.2015 - 04.2021
- Comprehensive handling of orders from Customers in the UK market: receiving orders,contacting the cold warehouses to arrange the orders, shipping organization, orders settlement.
- Organization of shipments of goods abroad, including outside the EU, such as to the UAE, preparation of quality, commercial and shipping documentation.
- Maintaining business relations with Customers - constant contact, participation in trade fairs, executive business meetings, business negotiations in contracting and purchasing.
- Development of own brand of frozen smoothies on the Polish and foreign market - product presentation, negotiations, introducing the product to the network (Costa Coffee, Green Nero), creating new flavors of the product.
- Quality care- preparation of documents confirming the quality of products, completion of documentation in accordance with ISO, BRC, SEDEX certification requirements, responses to
complaints, audits of cold stores from which the goods were advertised.
Shift Manager
Costa Coffee
10.2014 - 10.2015
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for coffee and food services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- HACCP audit control and preparing the cafe for the audit.
- Conducting and accounting for cafeteria inventory.
- Serving café customers, working as a barista.
Kitchen Staff Supervisor
Camp Slone YMCA
06.2014 - 09.2014
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Preparation of work schedules for kitchen staff.
- Working in camp kitchen.
Restaurant Manager
Subway
08.2012 - 06.2014
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Creating work schedules, conducting recruitment processes for new restaurant employees.
- Shift accounting, planning cross and up selling actions, maintaining inventory, ordering restaurant supplies.
Restaurant Team Member
McDonald's Restaurant
06.2011 - 07.2012
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Work in the kitchen with the company's quality standards.
Education
Postgraduate - Professional Coaching
Kozminski University
Warsaw, Poland03.2022
Postgraduate - Business Psychology For Managers
Kozminski University
Warsaw, Poland06.2020
Master of Science - Food Technology And Quality Assurance
Warsaw University of Life Sciences
Warsaw, Poland06.2015
Skills
- Business Needs Analysis
- Goals and Performance
- Client Retention
- Continuous Improvements
- CRM Software
- Coaching and Development
- Business Development and Planning
- Negotiation Tactics
- Problem-Solving Skills
- Listening Skills
- Lead Generation
- Copywriting
Accomplishments
As a high school student, I was awarded the Nutrition Olympiad three times, thanks to which I obtained an index to any university with a food related field in Poland. In addition, I was awarded a scholarship for:
- winning the title of laureate of the Olympiad - a scholarship from the European Union funds, received three years in a row
- for outstanding academic achievements - a scholarship from the Prime Minister, received three years in a row, of which in 2009 I personally received a scholarship from the hands of the then Prime Minister, Mr. Donald Tusk,
- award of the Mayor of Włocławek in 2010 for the best graduate
Interests: psychology and coaching, travel, true crime, board games, console games, politics, film,
I consent to the processing of my personal data for the purposes of implementing the process application (in accordance with the Act of May 10, 2018 on the protection of personal data (Journal of Laws of 2018, item 1000) and the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 The case of the protection of legal persons in connection with the need to use personal data in a voluntary matter These data and those used by 95/46/EC (GDPR)
Languages
Polish
Native language
English
Advanced
C1
Spanish
Intermediate
B1
Timeline
International Business Development Specialist
Empik S.A.
09.2022 - Current
B2B Sales Specialist
Benefit Systems S.A.
11.2021 - 09.2022
Sales Specialist
Firma Cukiernicza Janczewscy
05.2021 - 10.2021
Quality Assurance Specialist, Sales Specialist
Agraimpex Sp. Z O.o.
11.2015 - 04.2021
Shift Manager
Costa Coffee
10.2014 - 10.2015
Kitchen Staff Supervisor
Camp Slone YMCA
06.2014 - 09.2014
Restaurant Manager
Subway
08.2012 - 06.2014
Restaurant Team Member
McDonald's Restaurant
06.2011 - 07.2012
Postgraduate - Professional Coaching
Kozminski University
Postgraduate - Business Psychology For Managers
Kozminski University
Master of Science - Food Technology And Quality Assurance
Warsaw University of Life Sciences
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