Summary
Overview
Work History
Education
Skills
Interests
Timeline
Modelling, cooking, singing, nature adventure , traveling , dancing
Server
Martha Hachoongo

Martha Hachoongo

Chef Catering
Lusaka

Summary

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Chef position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
11
11
years of post-secondary education
1
1
Language

Work History

Waitress

Matebeto Traditional Restaurant
Lusaka
05.2020 - 11.2021
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Informed customers about daily and seasonal specials.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Managed over 50 customer calls per day

Chef

Chicken Inn
Lusaka
05.2019 - 05.2020
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Increased sale by 15%
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Verified compliance in preparation of menu items and customer special requests.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Cooked memorable dishes that brought new customers into establishment.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.

Education

St. Mary's Secondary School
Lusaka
06.2008 - 06.2017

High School Diploma -

Matero Girls Secondary School
Lusaka
11.2018 - 06.2020

Skills

    Wine service

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Interests

Moda, cooking, singing

Timeline

Waitress

Matebeto Traditional Restaurant
05.2020 - 11.2021

Chef

Chicken Inn
05.2019 - 05.2020

High School Diploma -

Matero Girls Secondary School
11.2018 - 06.2020

St. Mary's Secondary School
06.2008 - 06.2017

Modelling, cooking, singing, nature adventure , traveling , dancing

I like to be fashionably dressed and follow fashion trends that prevail in the world. I like to eat, even though you can't see it. I like to taste world cuisines and combine it with travels. When I'm tired after work or when the day is very hot, I like to take a shower. Then I sing songs that I know to myself. One of them is John Legend's "All of me". I also like dancing. My dream is to enroll in a salsa course in the future.

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Martha HachoongoChef Catering