I'm a Customer Service Representative with over 8 years of experience Spanning from the Financial Sector, to the Health sector, and also the Igaming sector. I will be bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customised solutions to build loyalty. I am a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. I'm always motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimisation. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Retention strategies knowledge
undefinedCustomer Service Fundametals
CXL Customer Retention Training
Effective Questioning for Call Handlers
Customer Service Fundametals