Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARTYNA KOWALIK

Krakow,12

Summary

Proven track record in enhancing service quality and guest relations management, demonstrated during my tenure at Ramen Tu. Skilled in problem-solving and organizational abilities, I excel in high-pressure environments, consistently delivering superior customer satisfaction. My adaptability and decision-making skills have significantly contributed to my employers' success.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Ramen Tu
09.2023 - 07.2024

In my previous work, I have acquired many skills such as interpersonal skills, the ability to build positive relationships with clients, effectiveness in persuading clients, efficient planning and organization of work, and the ability to prioritize tasks. Direct contact with clients, the ability to handle stressful situations, multitasking: effective management of multiple tasks simultaneously, from taking orders to serving dishes, collaboration with other team members in a dynamic environment, maintaining high service standards, as well as the ability to calmly and effectively resolve problems.

Restaurant Waiter

Piwnica Pod Baranami
06.2022 - 09.2022

Shop Assistant

NOBO
06.2021 - 09.2021
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Education

Filozofia Rozwoju Osobowego Z Elementami Psycholog

Uniwersytet Komisji Edukacyjnej W Krakowie
Krakow
07.2025

Skills

  • Service Quality
  • Guest Relations Management
  • Adaptable and Flexible
  • Problem-Solving
  • Organizational Skills
  • Cool Under Pressure
  • Relationship Building
  • Decision-Making

Languages

Polish
Native language
English
Upper intermediate
B2

Timeline

Restaurant Waiter

Ramen Tu
09.2023 - 07.2024

Restaurant Waiter

Piwnica Pod Baranami
06.2022 - 09.2022

Shop Assistant

NOBO
06.2021 - 09.2021

Filozofia Rozwoju Osobowego Z Elementami Psycholog

Uniwersytet Komisji Edukacyjnej W Krakowie
MARTYNA KOWALIK